400 S Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maggie F
My service tech Frank was the most professional knowledgeable person I have ever had to deal with. Took the time to explain everything that caused the issue and how to prevent it again. Even though the problem wasn't the Applicance itself but the electrical outlet after all! Got me set up on warranty to cover all my appliances and saved me even more money. Now if the phone system could be updated to give you the same straight forward choices the service process it would be perfect.
Customer service response - Thank you for acknowledging Frank's professionalism and for your valuable feedback regarding our phone system. We're continuously working on improving our customer experience, and your input helps us in that process.
Sears Home Services on June 17, 2024
Jesse J
Repair man was professional and friendly. Found the issue right away.
Customer service response - We're thrilled to hear about your positive experience with our professional and efficient repairman. Thank you for taking the time to share your feedback!
Sears Home Services on June 17, 2024
Terry A
Well worth the money for my Choice warranty
Customer service response - Thank you for recognizing the value of our service with your Choice warranty. We appreciate your business and are here whenever you need us.
Sears Home Services on June 13, 2024
Casey B
Great to work with!
Customer service response - Thank you for your kind words! We're glad you had a great experience working with us.
Sears Home Services on June 07, 2024
Jamie H
Customer service response - A big thank you, Jamie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Joe W
Customer service response - A big thank you, Joe, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 28, 2024
Nancy H
5 he was very good at trouble shooting our problem and was able to do repair..
Customer service response - Thank you for acknowledging our technician's troubleshooting skills and repair efficiency. We're delighted to have met your expectations!
Sears Home Services on March 28, 2024
randy A
Kendra R
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 25, 2024
Justin K
Customer service response - A big thank you, J, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024