2604 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Belinda R
Customer service response - Thank you so much for the fantastic 5-star rating, Belinda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
pamelia F
Fantastic technicians! Left no mess, explained in detail when I asked questions, very polite, and nuchly appreciated! Thanks you two!
Customer service response - Thank you for taking the time to leave such a positive review! We're thrilled to hear about your exceptional experience with our technicians.
Sears Home Services on March 20, 2024
Summer V
Only reason for a four is because the part wasn't in and he was unable to fix the dryer. His service, manor, professionalism, and his friendliness were great.
Customer service response - Thank you for your kind words and understanding regarding the part availability. We strive for excellence and look forward to serving you better next time.
Sears Home Services on May 19, 2024
Sue E
Repairman didn't explain anything, said coils needed cleaning, didn't do it, and now the temperature is warmer than when he came. Not very satisfying.
Customer service response - We apologize for the trouble you've faced, Sue. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on March 24, 2025
Jan P
I paid for a new icemake in my freezer, a second guy came to install it, it still is not working. Everyone I talk to is just trying to sell a home warranty including the service guys!