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2604 Main St Reviews
Read reviews from customers who used our services at 2604 Main St
Total reviews
28
Average Rating
4.6/5
Sam W,
Customer service response - Thank you for the amazing 5-star review, Sam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784149383676
Glen N,
Customer service response - Thank you for the amazing 5-star review, Glen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783015491449
The technician Charlie P. was a super awesome guy, even though I was throwing a fit because my home warranty (Choice Warranty) messed everything up. He was super cool, laid back and gave me tips to ensure I didnt run into the same issue again. He was super honest. Highly recommend, wish it was under other circumstances and not under Choice Warranty 😡 but the technician was awesome. Thank you again.
Jennifer B,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Charlie P. was cool, laid back, and provided helpful tips despite the situation with your home warranty.
Sears Home Services on 1781734206028
Very helpful and upfront about cost and diagnostic. He did explain the fix is temporary.
Michelle K,
Customer service response - Thank you for your feedback, Michelle! We're glad to hear the technician was helpful, upfront about costs, and explained the temporary nature of the fix.
Sears Home Services on 1779216343351
knowledgeable, timely, friendly service.
Robert M,
Customer service response - Thank you for your review, Robert! We're pleased to hear you received knowledgeable, timely, and friendly service.
Sears Home Services on 1768527107095
Great service.
Marsha B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1768442309246
Very Good service. The technician was very friendly and found the problem right away. But the price was unacceptable. Just short of $500 dollars for the part and repair. I just ordered the pump on Amazon for $13.99. you guys need to list prices or estimates, because that was a waste of my time and his time and $140. You might as well buy a brand new washer for that price.
Darrel C,
Customer service response - Thank you for your feedback, Darrel. We're glad to hear the technician provided friendly service, and we appreciate your input on pricing transparency.
Sears Home Services on 1759456907286
Sounds like someone else had the same experience. The tech, Wayne, gets 5 stars. But Sears gets 1. I had to cancel the first appt, but Wayne said it was just going to be a diagnostic call (I already knew what was wrong) anyway. He'd have to order parts and reschedule. Then Sears canceled 2x. I was without my washer 2 months. We drained it but it still smelled bad. We weren't very happy. But if anyone can give a positive review about my Kenmore front loader, I can. Mom of 8 country kids...I've done laundry, now.
Jeanne E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1754280791178
Wayne is very professional, knowledgeable, and explains the problem and what he will do to fix it. My refrigerator was under warranty and when I contacted them, I requested Wayne with Sears.
Gina D,
Customer service response - Thank you for your review, Gina! We're pleased to hear Wayne provided professional and knowledgeable service, and we're glad you could request him for your refrigerator repair.
Sears Home Services on 1753925949589
Karlyn R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752458452394
