9701 Metcalf Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maytag Refrigerator
Knowledgeable and efficient
Rhonda S, Overland Park, KS
Dishwasher
He was very kind and knew his business. Very happy
Greg L, Lenexa, KS
Knowledgeable and friendly!
Quick, knowledgeable, and friendly. Took a good look, was honest, and didn't try to oversell us!
Christopher P, Lansing, KS
Dino Saves the Experience
Dino is terrific. He communicated with us about the work, and he was resourceful and professional. Everything else about our experience with Sears Home Services was awful. Our first tech was completely unqualified to do the work, left a disassembled dryer on the floor, and communicated completely inaccurate information. In the 21 days that followed, we received a barrage of confusing/unhelpful texts and emails. Since there is no way to communicate with SHS, we were left to wait. On the original day of the follow-up appointment, SHS was a no-show. We got a bot to reschedule the appointment for the following day, and fortunately Dino was our tech. We were over-charged for the initial estimated service, so now we're assuming the process of a refund will follow the same path.
Brian M, Kansas City, MO
Awesome job!
We enjoyed our visit from Elisha. He was fast and efficient, really nice, and fixed the problem. Highly recommend!
Kindra M, Bonner Springs, KS
Understanding tech
Did a great job getting repaired, quick and effective
Lani M, Edgerton, KS
Great Job
He did a great job repairing my fridge. Would recommend him to get the job done.
Darius P, Grandview, MO
Service call
Professional and helpful as he pointed out how to keep the washing machine running at maximum efficiency. He was very polite and explained what caused the issue and how to prevent future problems. I appreciated the information and learned a lot from him.
Debbie A, Kansas City, KS
Professional and courteous.
My service person was courteous on the phone and in person. He was knowledgeable and professional and completed the service quickly. Great process!
Lynn H, Overland Park, KS
Awesome service
Chingiz was awesome. Came and figured out our problem quickly, got the part from the warehouse put it on. We were going again in two hours. We would recommend Chingiz to all our friends and family.
Luke C, Overland Park, KS
