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2801 Calumet Ave Reviews
Read reviews from customers who used our services at 2801 Calumet Ave
Total reviews
309
Average Rating
4.3/5
Rob V,
Customer service response - Thank you for the amazing 5-star review, Rob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785168665226
L V,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782914918792
Daniel O,
Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782230456209
The technician was in and out, in about 10 minutes.
Clavorn G,
Customer service response - Thank you for your feedback, Clavorn! We're glad to hear the technician provided quick and efficient service.
Sears Home Services on 1781803249447
Technician, Rudy, was great. He explained the problem well, and everything is working well. He is very friendly, polite, and respectful. This was a great experience, and I highly recommend!
Elizabeth P,
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear Rudy was great, explained the problem well, and that everything is working well.
Sears Home Services on 1781741962197
The technician, Mark, was very good, professional, cares about his work and the company he represents. The Ai bot to communicate about scheduling and repairs is a horrible experience when the bot cannot handle a problem and there is NO way to talk to a human being who could easily solve the issue though I did I receive two numbers promising a live person and inky received a recording that a live agent was not available. I also didn’t appreciate the constant schedule changes, promises for a certain day being bumped to another day. As a result of this system we were without the refrigerator for almost a month. I am older and repair experiences have not always been this frustrating though I felt Mark handled the limits of the ai system as best he could. A human is very much needed in this system. Also, the technician did leave an item here and could contact me at my number.
Annemarie M,
Customer service response - Thank you for your detailed feedback, Annemarie. We're glad to hear Mark was professional and caring, but we're sorry for the scheduling issues and challenges with the AI system. Please contact us directly to address the item left behind.
Sears Home Services on 1781708934523
Knowledgeable, friendly
Pamela F,
Customer service response - Thank you for your feedback, Pamela! We're glad to hear you found our service knowledgeable and friendly.
Sears Home Services on 1781541797178
Susan H,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780950379308
Found problem!!
laura H,
Customer service response - Thank you for your feedback, Laura! We're glad to hear the problem was found.
Sears Home Services on 1780841204550
Technician had the part and was able to repair first visit!
Kristin G,
Customer service response - Thank you for your feedback, Kristin! We're glad to hear the technician had the part and completed the repair on the first visit.
Sears Home Services on 1779467709264
