Appointment Lookup
802-552-4364
2801 Calumet Ave Reviews
Read reviews from customers who used our services at 2801 Calumet Ave
Total reviews
312
Average Rating
4.4/5
Mark was very professional and helpful! Gave great advice and didn't waste our time.
Corinne R,
Customer service response - Thank you for your feedback, Corinne! We're glad to hear Mark was professional, helpful, and provided great advice.
Sears Home Services on 1789741575091
I think there's a good reason that this model of GE washer/dryer model is no longer made--it has an incredibly difficult access panel. Matthew went above and beyond to ensure that my dryer was fixed. Thank you, Matthew!
Cheryl D,
Customer service response - Thank you for your feedback, Cheryl! We're glad to hear Matthew went above and beyond to fix your dryer despite the challenging access panel.
Sears Home Services on 1788649121050
Mark took his time and did a very good job. However, since our refrigerator was so old, he indicated that they didn't make part for it anymore. We were looking to get our ice & water dispenser fixed. It was worth the shot since the fridge still works.
Robert N,
Customer service response - Thank you for your feedback, Robert! We're glad to hear Mark did a good job, even though the parts for your older refrigerator were unavailable.
Sears Home Services on 1788023804450
Cassie,
Customer service response - Thank you for the amazing 5-star review, Cassie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787332285297
Rob V,
Customer service response - Thank you for the amazing 5-star review, Rob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785168665226
L V,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782914918792
Daniel O,
Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782230456209
The technician was in and out, in about 10 minutes.
Clavorn G,
Customer service response - Thank you for your feedback, Clavorn! We're glad to hear the technician provided quick and efficient service.
Sears Home Services on 1781803249447
Technician, Rudy, was great. He explained the problem well, and everything is working well. He is very friendly, polite, and respectful. This was a great experience, and I highly recommend!
Elizabeth P,
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear Rudy was great, explained the problem well, and that everything is working well.
Sears Home Services on 1781741962197
The technician, Mark, was very good, professional, cares about his work and the company he represents. The Ai bot to communicate about scheduling and repairs is a horrible experience when the bot cannot handle a problem and there is NO way to talk to a human being who could easily solve the issue though I did I receive two numbers promising a live person and inky received a recording that a live agent was not available. I also didn’t appreciate the constant schedule changes, promises for a certain day being bumped to another day. As a result of this system we were without the refrigerator for almost a month. I am older and repair experiences have not always been this frustrating though I felt Mark handled the limits of the ai system as best he could. A human is very much needed in this system. Also, the technician did leave an item here and could contact me at my number.
Annemarie M,
Customer service response - Thank you for your detailed feedback, Annemarie. We're glad to hear Mark was professional and caring, but we're sorry for the scheduling issues and challenges with the AI system. Please contact us directly to address the item left behind.
Sears Home Services on 1781708934523
Knowledgeable, friendly
Pamela F,
Customer service response - Thank you for your feedback, Pamela! We're glad to hear you found our service knowledgeable and friendly.
Sears Home Services on 1781541797178
Susan H,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780950379308
Found problem!!
laura H,
Customer service response - Thank you for your feedback, Laura! We're glad to hear the problem was found.
Sears Home Services on 1780841204550
Technician had the part and was able to repair first visit!
Kristin G,
Customer service response - Thank you for your feedback, Kristin! We're glad to hear the technician had the part and completed the repair on the first visit.
Sears Home Services on 1779467709264
Good experienced technician
Michele H,
Customer service response - Thank you for your feedback, Michele! We're glad to hear the technician was experienced.
Sears Home Services on 1779311287243
Technician was fantastic!
Karen B,
Customer service response - Thank you for your feedback, Karen! We're glad to hear the technician was fantastic.
Sears Home Services on 1779223102218
Very knowledgeable, friendly and prompt.
Anita M,
Customer service response - Thank you for your feedback, Anita! We're glad to hear the service was knowledgeable, friendly, and prompt.
Sears Home Services on 1779165676566
Terry H,
Customer service response - Thank you for the amazing 5-star review, Terry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778526248386
Mark W,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776984032623
Adele C,
Customer service response - Thank you for the amazing 5-star review, Adele! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776980950825
Matt did a fabulous job we rate him a 5
mary L,
Very efficient repairman, diagnosed problem, ordered parts, install was quick after parts came. Very satisfied.
Philip R,
Customer service response - Thank you for your feedback, Philip! We're glad to hear our repairman was efficient and that you were very satisfied with the service.
Sears Home Services on 1775804055448
Chris D,
Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775162090615
My service technician was great! He gave me a call with an ETA and when he arrived he greeted me with kindness and professionalism! He went right to work diagnosing the issue and kept me informed throughout the process until the job was completed. When the job was complete to my liking, he made sure to double check his work before leaving and that was very much appreciated! I'm very satisfied with the technician and his services so I'll definitely recommend to family and friends! Keep up the great work 👍
Quinitia J,
Customer service response - Thank you for your feedback, Quinitia! We're glad to hear our technician was professional, communicative, and thorough, and we appreciate your recommendation.
Sears Home Services on 1775070700510
The technician was respectfully and punctual. He diagnosed the problem and quickly fixed it. I would reccomend him to friends and family. Great service.
jerome C,
Customer service response - Thank you for your review, Jerome! We're glad to hear our technician was respectful, punctual, and provided great service.
Sears Home Services on 1774575919971
