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3401 S US Highway 41 Reviews
Read reviews from customers who used our services at 3401 S US Highway 41
Total reviews
265
Average Rating
4.7/5
Not fixed
Was under the understanding that ice maker was going to be replaced along with electrical wiring repaired on the lower left side of refrigerator. Upon getting home tonight from work I see ice maker has in fact been replaced. But no attempts at wiring repair. It is easy to see the wires broke in two. Therefore new ice maker still isn't working. It has no power....the wires are broke. Any expedited attempts at fixing would greatly be appreciated.
Dustin S,
Robinson, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695851423057
Repair did not fix the problem
One hour after the repairman left after waiting three weeks to get someone out when I already had the part three weeks ago not showing up one day I took off work and not even calling me. They came in fix it today they said, but I'm getting the FQ air which says it Hass to do with draining. I can't go another week without laundry and I can't take off another day of work. I need it fixed. This is insane.
Cindy P,
Reelsville, INCustomer service response - Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand and email us at [email protected], we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1695506928312
Oven would not light
For the second time, NEVER SHOWED UP. Talked with him on phone and said hed be here today, September 19th.
Catherine F,
Westfield, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1695159660704
The worst technician of Maytag company!
He was very rude not very professional and told my husband to fix it himself and he order the part and said he won't be back again He didn't know much about it had to research the code on the washer was.He degrade my home.
Michelle M,
Charleston, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1694727516207
Zero stars, only because I can't give negative
He never showed, never called. Kept pushing back appt time, then updated that he had arrived and closed the service call. He was never here!!! I waited ALL DAY!!!
Lisa J,
Greenup, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1692398767807