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802-552-4364
3401 S US Highway 41 Reviews
Read reviews from customers who used our services at 3401 S US Highway 41
Total reviews
265
Average Rating
4.7/5
Its more broken
Dishwasher didnt wash top rack, he replaced a pump and now after 3 minutes the Dishwasher shuts off.
Bryan G,
Terre Haute, INCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1768256043657
Dryer
My dryer is making a louder noise than it was before the repair! And now the timer isn't working and only flashing
Sandy S,
Linton, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1767398362575
Didn't fix it
He told me that after replacing those fuses the vent needs to be cleaned and he wasn't comfortable turning on the dryer because it might trip the fuse . I cleaned it out when he left and turned on the dryer and it does not heat. Problem not fixed.
Shelley C,
Brazil, INCustomer service response - Dear Shelly, We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We have created recall service with reference# 0008096-13242144 and the appointment was set on 01/06/2026 to fix your dryer.
Sears Home Services on 1767305800992
Seriously upset by Sears service
Seriously upset by Sears service. No contact via text to let me know they are on their way. No conversation as to where this service order stands. It has been over 6 weeks since order was first placed and the repair has no been taken care of. Would never recommend Sears service to anyone.
Laura M,
Terre Haute, INCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1759960787375
Called for repair of faulty burner on Jenn Air stove.
What a waste of time. He didn't bother to check the controls on the stove to determine where it was faulty. He told me that no part was available to repair the stove. Then he spent 30 minutes telling me about his aunt's house in New Jersey. He offered to sell me a warranty on my old refrigerator ( which needs a new seal) and my stove ( which has a faulty burner) . What?!! As he left he said if I found the part, he could return to install it and I wouldn't lose what I had already paid for the service fee. If the part was not available, as he said, how would I find it???? What a scam! Rip off!!
Benny R,
Rockville, INCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1755639612742
No show
Waited all day. No call. No show. Tracking website said he arrived but wasn't there. Now asking me to rate his performance. Worst company I've ever dealt with.
John M,
Terre Haute, INCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1751143908956
Poor customer service
No response to problem. He was gruff on phone.
Laura M,
Terre Haute, INCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1746826881551
No call no show
What you could do better is show up not Charge for services not rendered call and speak English keep costumers informed of what is going on not change appointments in the middle of the day your supposed to show up
Sam C,
Reelsville, INCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1741815481151
Not fixed
The furnace kicked on 1 time and isn't coming back on. He should have stayed through a whole cycle. I need someone to give me heat 🥺 please
Rebecca C,
Terre Haute, INCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1733871622623
wash machine
Derek S. came installed the new parts under the washer, set it back up, turned it on, he did not set the washer to come on, run water in it, set it to run through its cycle. to check the washer out! told me I was ready to go. he picked up the extra new parts, & left. I loaded cloths in, put laundry detergent in set washer instruction, couldn't hear water Running in, run a few second, THE letters showed up LE, checked my washer book, learned that's A MOTOR ERROR HAS OCCURRED. followed SOLUTIONS the LE error CODE persists, call for SERVICE. It is my understanding a repair service provider is to make sure HIS service is working properly before leaving the resident. I HAVE BEEN WITHOUT A WASHER FOR 4 WEEKS> NOT SATFACTORY!!!
Jack Stanfield,
Louisville, ILCustomer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1729373384475