3401 S US Highway 41 Reviews
Read reviews from customers who used our services at 3401 S US Highway 41
Total reviews
265
Average Rating
4.7/5
Ac repair
He did excellent job. Found problem very quickly and try to keep us informed of the process. Nice guy to work with.
Robert T,
Homer, ILJeffrey
He is the best, best, best, best, best, best, best!!!!!
Don D,
Newport, INFridge repair
Nice guy knowledge and friendly polite on time and finished the repair
Sue H,
Paris, ILDid great
Very professional Knew what he was doing Did a wonderful job
Justin N,
Robinson, ILMitchell was Awesome !
Mitchell came in, was very polite, kind and respectful. He looked at my dishwasher and knew exactly what it was. Had to order part came back and installed it. Very happy with his knowledge of working on my Appliance.
Terry J,
Terre Haute, INVery Pleased !
Mitchell is very pleasant and respectful. You can tell he is very knowledgeable of what he does . We know when he leaves our appliance was well taken care of and will work correctly . Mitchell is an asset to Sears .
Terry J,
Terre Haute, INMitchell H.
Mitchell H. is very good. He was polite and knowledgeable and informative. The part that drove me crazy was the 5 to 6 emails and texts per day reminding me of my appointment, asking me if I wanted to reschedule, etc. You need to give it a rest. One reminder is enough. All day long I receive something from you. The worst part of it all is that I was responsible for tracking the parts (at first I didn't know that was my responsibility). You made an appointment, but only half of the parts had come and I stayed home from work not know if maybe the parts would come in later and you were tracking them and would show up when they showed up. I wasted a whole day, and to top it off, I was not given the opportunity to actually speak on the telephone to ask questions. I was only given the option to do a chat thing which is a terrible way to communicate. You need to be available to telephone. I hope your service man Mitchell goes to another company that is more user friendly.
Lana H,
Terre Haute, INGreat service
Knowledgable and personable. Figured the problem out in a timely basis.
James S,
Terre Haute, INFridge repair
Nice personality fixed quickly and was good keeping informed when he was going to arrive
Sue H,
Paris, ILTechnician
Great service. Prompt. Pleasant. Jeff did a great job. We are pleased.
Teresa P,
Catlin, IL