154 28B W Hively Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sidney
Repairman was prompt and very polite very informative
Customer service response - Thank you for acknowledging our repairman's punctuality, politeness, and informativeness. We appreciate your feedback!
Sears Home Services on June 07, 2024
Betsy R
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 25, 2024
Phil N
Joseph T. did a great job he knew what he was doing he knew how to take the microwave off the wall and fix it he never canceled like the other tech the other tech Kegan B. canceled 6 times and came 2 and didn't know how to take the microwave down.
Customer service response - We appreciate your feedback and are glad Joseph T. provided you with excellent service. We apologize for the inconvenience caused by the previous technician's cancellations and lack of expertise.
Sears Home Services on March 20, 2024
Yury B
Customer service response - Thank you so much for the fantastic 5-star rating, Yury! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 10, 2024
Tina B
Our Tech was great!! Thank you!
Customer service response - We're glad to hear you had a great experience with our technician! Thank you for taking the time to leave a positive review!
Sears Home Services on February 19, 2024
Jim H
Professional and courteous
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We strive to provide professional and courteous service to all of our customers. Thank you for your feedback.
Sears Home Services on January 25, 2024
Stephen P
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
TJ S
Customer service response - Thank you so much for the fantastic 5-star rating, TJ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 05, 2024
Veronique M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Barb K
The technician that came was very kind. He spoke to me not at me which I find is very important. The only downfall is that Sears gives you a time frame of 8am-5pm. I had to take off half a day to make sure someone was home in the afternoon. The technician arrived at 9am but with my job I couldn't not take my half day back. So I lost out on half a days pay because they couldn't not narrow down the time frame window.
Customer service response - We appreciate your feedback and are glad to hear that our technician provided excellent customer service. We apologize for any inconvenience caused by the wide time frame given by Sears and understand the frustration of losing half a day's pay. Thank you for bringing this to our attention.
Sears Home Services on February 07, 2024
