154 28B W Hively Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (94 reviews)

Steven C

July 14, 2025

Technician was very nice. Was very quick on the estimate. Turns out it will be less expensive to replace the water softner.

Source: Google

Customer service response - Thank you for your review, Steven! We're glad to hear the technician was nice and provided a quick estimate.

Sears Home Services on July 15, 2025

Katie W

July 14, 2025

Ronnie was great. He couldn't fix the problem, but he did a great job diagnosing the issue.

Source: Google

Customer service response - Thank you for your review, Katie! We're glad to hear Ronnie did a great job diagnosing the issue, even though he couldn't fix it.

Sears Home Services on July 15, 2025

Peggy P

July 13, 2025

Very helpful, he let me know what is missing.

Source: Google

Customer service response - Thank you for your review, Peggy! We're glad to hear our technician was helpful in identifying what was missing.

Sears Home Services on July 13, 2025

Edward S

July 13, 2025

Very professional and quick to get the problem under control

Source: Google

Customer service response - Thank you for your review, Edward! We're glad to hear our service was professional and quick in addressing the problem.

Sears Home Services on July 13, 2025

Heather Y

July 07, 2025

Very professional

Source: Google

Customer service response - Thank you for your review, Heather! We're glad to hear you found our service professional.

Sears Home Services on July 07, 2025

Terry M

July 01, 2025

The technician did a good job explaining what the problem was. I’m just not willing to pay $600.00 for a new ice maker when my refrigerator is 9 years old. I can buy a lot of bags of ice for that price. I’ll put that money towards a new one when that time comes.

Source: Google

Customer service response - Thank you for your review, Terry! We're glad the technician provided a clear explanation, and we understand your decision regarding the ice maker.

Sears Home Services on June 30, 2025

Mb P

June 05, 2025

Good transparency and patient. Washer fixed on second visit after part arrived

Source: Google

Customer service response - Thank you for your review! We're happy to hear you appreciated the transparency and patience, and that your washer is now fixed.

Sears Home Services on June 05, 2025

Shelli H

June 03, 2025

Fantastic service. Fast and very efficient.

Source: Google

Customer service response - Thank you for your review, Shelli! We're happy to hear you received fast and efficient service.

Sears Home Services on June 03, 2025

Ericka H

June 02, 2025

I've had Sears home warranty for over 20 years. The policy has changed, but the technicians are still the same. Excellent . 5 stars plus

Source: Google

Customer service response - Thank you for your review, Ericka! We're happy to hear you've consistently received excellent service from our technicians over the years.

Sears Home Services on June 01, 2025

shirley E

May 20, 2025

Francis is always knowledgeable with any repairs he has had to fix at my house. He is a great repairman

Source: Google

Customer service response - Thank you for your review, Shirley! We're happy to hear that Francis consistently provides knowledgeable and great service.

Sears Home Services on May 19, 2025

Average Rating: 4.4/5 (94 reviews)