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154 28B W Hively Ave Reviews
Read reviews from customers who used our services at 154 28B W Hively Ave
Total reviews
131
Average Rating
4.3/5
Very personal and prompt.
John H,
Customer service response - Thank you for your feedback, John! We're glad to hear the service was personal and prompt.
Sears Home Services on 1787965101635
Ruth W,
Customer service response - Thank you for the amazing 5-star review, Ruth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785067001526
Our service technician, Francis, was very kind and helpful… and I believe he went above and beyond helping us with the repair!!!
Malana M,
Customer service response - Thank you for your feedback, Malana! We're glad to hear Francis was kind, helpful, and went above and beyond with your repair.
Sears Home Services on 1781702372355
Motot for my ice maker went out.Francis was experienced,helpful,efficient and friendly.Didnt take longer than 10 mins.
Horus G,
Customer service response - Thank you for your feedback! We're glad to hear Francis was experienced, helpful, efficient, and friendly in fixing your ice maker.
Sears Home Services on 1780834211316
Linda W,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779205661213
Susie T,
Customer service response - Thank you for the amazing 5-star review, Susie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777912275671
Great service the repairman was very professional.
James M,
Customer service response - Thank you for the amazing 5-star review, James! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776474617321
Tech was great. Assurant not so much!
Steve S,
Customer service response - Thank you for your feedback, Steve! We're glad to hear the tech was great, and we appreciate your input on Assurant.
Sears Home Services on 1775436195907
Mark was it was very efficient on time very nice person did a wonderful job thank you so much
Christina B,
Customer service response - Thank you for your review, Christina! We're happy to hear Mark was efficient, on time, and did a wonderful job.
Sears Home Services on 1773964145329
He was great. Really took time to find the issue. He was also nice to speak with.
Kimberly C,
Customer service response - Thank you for your review, Kimberly! We're happy to hear he took the time to find the issue and was nice to speak with.
Sears Home Services on 1767853431052
Jeanette,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764130102227
The tech was awesome. Why did I have to pay when the washer could not be repaired reasonably
Thomas C,
Customer service response - Thank you for your review, Tom! We're glad to hear the tech was awesome, and we recommend contacting us directly to discuss your concerns about the repair costs.
Sears Home Services on 1762999006168
We had a great experience with both who came out.
Cara B,
Customer service response - Thank you for your review, Cara! We're happy to hear you had a great experience with our team.
Sears Home Services on 1762389821761
Highly recommend. Diagnosed issue,accurately. Kind, respectful, and highly knowledgeable. Definitely an asset to Sears Repair.
Patricia L,
Customer service response - Thank you for your review, Patricia! We're happy to hear you found our service kind, respectful, and knowledgeable.
Sears Home Services on 1761699992487
francis came to install part mark said we needed, turns out only thing it needed was to be reset.
kathy S,
Customer service response - Thank you for your review, Kathy! We're glad Francis was able to resolve the issue with a reset.
Sears Home Services on 1761611578339
Dawn E,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1761533109719
Technician was fast and did a good job
Joshua K,
Customer service response - Thank you for your review, Joshua! We're glad to hear the technician was fast and did a good job.
Sears Home Services on 1759716425323
10 stars for Steve but what a Horrible experience, Sears home warranty service has a major flaw with communication and ability. 3 scheduled days they didn't show up or call with an explanation but wanted someone present between 8am to 5pm. Think about it 4 days of lost wages waiting for some one. The 4th day is when Steve came and rescued the situation. It took a month plus to make a repair that actually took less than an hour by Steve. Talking to a human was next to impossible. I felt l was lied to several times about appointments when I did actually talk to a human. It was ridiculous and very frustrating to say the least. The experience of their initial tech was lacking as well. I know they learn by experience but better training should definitely come first. If it weren't for Steve who is a professional (you can tell by watching him), Sears home warranty service would be in trouble. I'm debating whether to end their service or not. If I could expect Steve type service and better human communication I'd stay, but I have doubts they're capable of providing that. I believe in 3 strikes before I make up my mind.
Tom L,
Customer service response - Thank you for your detailed feedback, Tom. We're glad Steve was able to resolve the situation, and we apologize for the communication and scheduling issues you experienced.
Sears Home Services on 1759111848474
Jami P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1758504162325
Great job!
Mary S,
Customer service response - Thank you for your review, Mary! We're happy to hear you think we did a great job.
Sears Home Services on 1755659359460
Michelle D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755044267774
Quick, polite and knowledgeable of the situation. Thank you so much
Dominique D,
Customer service response - Thank you for your review, Dominique! We're happy to hear you found our service quick, polite, and knowledgeable.
Sears Home Services on 1755043583760
Very friendly and knowledgeable
Ahlania P,
Customer service response - Thank you for your review, Ahlania! We're happy to hear you found our service friendly and knowledgeable.
Sears Home Services on 1754364489295
Rodney P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1754365230657
Friendly, well spoken and knowledgeable!
Jennifer P,
Customer service response - Thank you for your review, Jennifer! We're happy to hear our technician was friendly, well-spoken, and knowledgeable.
Sears Home Services on 1754280464183
