1812 S US Highway 231 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Louis B
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 20, 2024
R L
Knowledgeable, friendly, prompt, professional.
Customer service response - Thank you for taking the time to leave such a positive review! We're thrilled to hear you were satisfied with our service.
Sears Home Services on June 20, 2024
Marion O
Service man was very knowledgeable and pleasant. He worked quickly and explained the problem and the solution.
Customer service response - Thank you for your positive feedback! We're glad our technician provided knowledgeable and efficient service.
Sears Home Services on June 20, 2024
Vanessa B
Darwin L
Customer service response - A big thank you, Darwin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 28, 2024
Bridget L
Jeffrey was a real professional. Fixed our problem right away! Would use again!
Customer service response - We appreciate your positive feedback and are thrilled to hear Jeffrey did an excellent job fixing your problem, as soon as he could! Thank you for considering us for future needs.
Sears Home Services on March 18, 2024
Don D
I watched the tech install the compressor. He did an outstanding job. The tech was amazing. The only problem is the refrigerator and freezer still does not work. If this post is about the repair technician and his abilities? Then he is amazing. If it is about the LG Refrigerator being fixed? Then NO that would be a zero. Today the tech returned to fix the Fridge. Hopefully it's a done deal. The tech is very knowledgeable after assessing the situation he knew exactly what the problem was and he had the part with him. Did it fast and quick, it took more time for him to get approval than it took him to do the job. This tech was amazing once again. He was the same tech I had on the 2nd call as well as this one. I would definitely recommend him to anyone.
Customer service response - I'm deeply sorry to hear about your ongoing concern with the refrigerator and freezer. Thank you for sharing your positive feedback about our technician, and we'll work diligently to resolve the technical issue as soon as possible.
Sears Home Services on March 13, 2024
Susie B
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Patrick D
Customer service response - Thank you so much for the fantastic 5-star rating, Patrick! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on January 26, 2024
Stephen K
I have to say that this experience with getting the required repairs done was excellent.. it's always a pleasure when having a knowledgeable individual doing it... Mitch is surely an asset to your company...He was on time.... answered all questions.. Mitch is by far above average with customer service and just a outstanding individual... Stephen King...
Customer service response - Thank you for taking the time to leave this positive review. We appreciate your feedback and are glad to hear that you had an excellent experience with our knowledgeable technician, Mitch. We value your business and look forward to serving you again in the future.
Sears Home Services on February 08, 2024
