Appointment Lookup
802-552-4364
1812 S US Highway 231 Reviews
Read reviews from customers who used our services at 1812 S US Highway 231
Total reviews
81
Average Rating
4.7/5
He was a very nice gentleman explained everything to me and had it fixed within a half hour nice job
Kathy W,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear the technician was nice, explained everything, and completed the repair quickly.
Sears Home Services on 1788560972870
Tech was honest and very knowledgeable. Didn't do repair as parts and labor was more than a new washer.
CS P,
Customer service response - Thank you for your feedback! We're glad to hear the technician was honest and knowledgeable, helping you make an informed decision.
Sears Home Services on 1787936705421
Jeffery is a professional. Answers questions and kept me informed along the way!
Jon S,
Customer service response - Thank you for your feedback, Jon! We're glad to hear Jeffery was professional and kept you informed throughout the process.
Sears Home Services on 1787000209977
V B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786986375895
Your AI assistant, both phone and text, are worthless. The human technician was great but I doubt that I willingly seek out a Sears service again
Sarah L,
Customer service response - Thank you for your feedback, Sarah! We're glad to hear the technician was great, but we apologize for any issues you experienced with our AI assistant.
Sears Home Services on 1785506364449
Linda A,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785329064696
Keith M,
Customer service response - Thank you for the amazing 5-star review, Keith! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784235074619
Jeffrey was very informative and tried hard to find a part to fix my appliance. He was courteous, patient, and took time to explain the problem to me.
Diana D,
Customer service response - Thank you for the amazing 5-star review, Diana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782433197781
This gentleman has excellent customer service from the very first visit until today when he came back to complete the job. Explained everything, very good at his job.
MzTunya,
Customer service response - Thank you for your feedback, MzTunya! We're glad to hear the gentleman provided excellent customer service and explained everything well.
Sears Home Services on 1778026862386
The technician was great, but your over all service and trying to get ahold of an actual person was absolutely The worst ever! The ordering of parts was messed up and appointment day and time was totally incorrect. Jeff had to come to our house and sit in the driveway to order correct parts. My husband lost a day off in the midst of this chaotic mess. Your AI service is horrible and we will probably cancel our current service and choose a different home warranty place.
Terri W,
Customer service response - Thank you for your feedback, Terri! We're glad to hear the technician was great, and we apologize for the issues with our service and scheduling. Please contact us directly to address these concerns.
Sears Home Services on 1777329878084
Awesome service call, and technician !!
curt C,
Customer service response - Thank you for your review, Curt! We're glad to hear you had an awesome service call and experience with our technician.
Sears Home Services on 1773275213923
Heather G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773015926951
Jeff always does great job and take care of the issues nicely.
Tarun P,
Customer service response - Thank you for your review, Tarun! We're glad to hear Jeff consistently takes care of the issues nicely.
Sears Home Services on 1772584489020
Jeffery did a great job, thank you
Deanna D,
Customer service response - Thank you for your review, Deanna! We're glad to hear Jeffery did a great job.
Sears Home Services on 1767318643579
Scott B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1767144255331
Jeffery was wonderful. He rolled with all of our Home Warranty Company's punches and did everything he could for us!
Jessica K,
Customer service response - Thank you for your review, Jessica! We're glad to hear Jeffery was wonderful and did everything he could to assist you.
Sears Home Services on 1765330129921
After 9 previous visits to fix an icemaker and the untrained technician prior to Andrew, following instructions, destroying the freezer and refrigerator in the process it is finally fixed. At a cost for several items including 20 lbs of ground beef. 7 new parts including the compressor, Andrew knew how to repair it correctly. Wish they had sent Andrew in the begining. Sears needs to provide better training to their new employees to prevent this from happening. According to Yelp we are not the only one who had this happen. From October 29 to December 3 with no fridge/freezer. They sent Andrew and we now have a refrigerator freezer with ice maker. 5 stars to Andrew.
John F,
Customer service response - Thank you for your review, John! We're glad to hear Andrew was able to fix your icemaker correctly, and we appreciate your feedback on training improvements.
Sears Home Services on 1764910872717
Excellent Service! Arrived on time and did a wonderful job. Kind and courteous!
Annie D,
Customer service response - Thank you for your review, Annie! We're glad to hear you received excellent, timely, and courteous service.
Sears Home Services on 1763346095967
Mark H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1762390977836
Very friendly and very efficient and helpful
Jordan S,
Customer service response - Thank you for your review, Jordan! We're glad to hear you found our service friendly, efficient, and helpful.
Sears Home Services on 1762299834723
Thomas B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761787682927
James C,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761094457269
Robert was great and very knowledgeable.
Todd S,
Customer service response - Thank you for your review, Todd! We're glad to hear Robert was great and knowledgeable.
Sears Home Services on 1759715377878
We’ve used them twice and both technicians were so helpful and honest!
Jessica B,
Customer service response - Thank you for your review, Jessica! We're glad to hear both technicians were helpful and honest during your visits.
Sears Home Services on 1758503038896
Guy was good at his job, I just wish they didn't schedule these poor repair people so many stops in one day.
Amanda N,
Customer service response - Thank you for your review, Amanda! We're glad to hear our technician did a good job, and we appreciate your concern about their scheduling.
Sears Home Services on 1757643057577
