486 W Plaza Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mary P
He was a very pleasant person. Very kind!
Customer service response - Thank you for your feedback, Mary! We're glad to hear you found our technician pleasant and kind.
Sears Home Services on May 13, 2025
Karen P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 29, 2025
Cassondra S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 13, 2025
John F
Ethan did a great job. Thorough, professional and efficient.
Customer service response - We're thrilled to hear that Ethan exceeded your expectations with his thorough, professional, and efficient service. Thank you for sharing your positive experience!
Sears Home Services on August 14, 2024
tom B
Customer service response - A big thank you, tom, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 26, 2024
Kyle A
Customer service response - Thank you so much for the fantastic 5-star rating, Kyle! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 19, 2024
Ronald C
The serviceman that worked on my air conditioner was very professional and knowledgeable. Thank you
Customer service response - Thank you for recognizing our technician's professionalism and knowledge. We're glad to have been of service!
Sears Home Services on June 05, 2024
Joe H
Customer service response - Thank you so much for the fantastic 5-star rating, Joe! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 28, 2024
Vicky F
Knowledgeable, polite, friendly, very experienced. Diagnosed problem, had part available, installed part, & tested operation.
Customer service response - We're thrilled to hear about your positive experience! Thank you for acknowledging our team's expertise and efficiency.
Sears Home Services on March 20, 2024
Kent M
The service and serviceman were good. The computer-genetated texts were bad. Mispelled my name despite corrections. Also I confirmed appt. by texting 1 on three seperate occasions. Still receoved texts informing me I had not confirmed my appt. I was told I would receive a call the night before the service. No call or contact until the tech called from my driveway. Service tech--Good. Robo communication--Terrible.
Customer service response - Thank you for your feedback, Kent. We're glad you were satisfied with the service technician, and we apologize for the issues with our automated communication system.
Sears Home Services on October 15, 2024