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1679 S State Street Reviews
Read reviews from customers who used our services at 1679 S State Street
Total reviews
64
Average Rating
4.3/5
Did not fix the problem
Amy P,
Customer service response - We're sorry to hear the issue wasn't resolved, Amy. We appreciate your feedback and recommend contacting us directly so we can assist you further.
Sears Home Services on 1742180589794
The technician collected the $75 deductible, did not do the simple fix (no parts needed)and left my kitchen a mess. And by the way he was very rude.
Carol L,
Customer service response - Thank you for taking the time to bring this to our attention, Carol. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1720771699421
Ice maker is not fixed. It is not making ice and ice compartment latch is still broke.
Sherry B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707281954600
No cal no show, rescheduled with an automated system. Spent 2 minutes looking (serial number given prior to the appointment), said parts weren’t available and a new oven would be needed. Since the model and issues were told over the phone it’s not clear why someone had to come look at it to tell me there’s no parts
Kibeth H,
