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1679 S State Street Reviews
Read reviews from customers who used our services at 1679 S State Street
Total reviews
67
Average Rating
4.3/5
Very professional and thorough.
Eddie C,
Customer service response - Thank you for your feedback, Eddie! We're glad to hear you found our service professional and thorough.
Sears Home Services on 1790562058349
Chris was great but the schedule kinda sucked canceled twice on me
gary W,
Customer service response - Thank you for your feedback, Gary! We're glad to hear Chris was great, but we apologize for the scheduling issues.
Sears Home Services on 1788312753212
Christopher came to our home to check the refrigerator. He said that the refrigerator has a compressor that was bad. I called Frigdeair and they said the warranty was for 2 years. I made an appointment for July 30 .
Beverly S,
Customer service response - Thank you for your feedback, Beverly! We're glad Christopher could assist with your refrigerator, and we hope your upcoming appointment goes smoothly.
Sears Home Services on 1785269896453
The technician was knowledgeable and polite. He checked the burners etc and had me call the gas company to check pressure from the meter, as somehow the pressure seems to be the issue. If not the gas co issue, then I guess I will need a plumber or someone to check the inside gas lines for pressure. He said if it turns out to only be the stove problem, he will come back for further investigating and repairs. He was very nice.
Elaine A,
Customer service response - Thank you for your feedback, Elaine! We're glad to hear the technician was knowledgeable, polite, and helpful in addressing the issue with your gas pressure.
Sears Home Services on 1779911520850
Used sears home services for a dryer repair. Would like to thank tech Gregory. Gregory was very friendly patient and knowledgeable. He immediately knew what part was needed to fix the dryer. He showed me how the part was not working properly and clearly explained the pricing and my options. I was able to make the best choice that also saved money. Gregory was the best. But I would like to give Sears home services 0 stars. After repeatedly not showing up for appointments leaving me waiting, then canceling them and only had AI bots for customer support. Not being able to speak to a real human is a big FAIL for Sears.
Dawn T,
Customer service response - Thank you for your feedback, Dawn! We're glad to hear Gregory provided excellent service and helped you make the best choice. We apologize for the inconvenience with the scheduling and customer support, and we appreciate your input.
Sears Home Services on 1777829642469
Excellent service technician
Robert H,
Customer service response - Thank you for your feedback, Robert! We're glad to hear you were pleased with our service technician.
Sears Home Services on 1775769287720
Clay deserves a 10 for his excellent service
pansy W,
Customer service response - Thank you for your positive feedback, Pansy! We're glad to hear Clay provided excellent service.
Sears Home Services on 1773275213845
tara S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773015926909
My dryer was fixed and works good. Excellent service.
dd,
Customer service response - Thank you for your positive feedback! We're glad to hear your dryer is working well and that you received excellent service.
Sears Home Services on 1772755981316
Technician was great. He knew what was wrong with our dishwasher immediately & had it fixed in less then 10 minutes.
Ryan K,
Customer service response - Thank you for your positive feedback, Ryan! We're glad to hear our technician quickly identified and fixed the issue with your dishwasher.
Sears Home Services on 1771547845964
Repairman was professional and courteous
Tamara K,
Customer service response - Thank you for your positive feedback, Tamara! We're glad to hear our repairman was professional and courteous.
Sears Home Services on 1771547845867
Doug did a great job
Steven B,
Customer service response - Thank you for your positive feedback, Steven! We're glad to hear Doug did a great job.
Sears Home Services on 1771458980179
Very professional and a great personality to be around. Explained everything and even made sure I understood what was happening and what was going to happen next.
Sarah U,
Customer service response - Thank you for your positive feedback, Sarah! We're glad to hear our technician was professional and thorough in explaining everything to you.
Sears Home Services on 1769746667849
Great service!
Carrie M,
Customer service response - Thank you for your positive feedback, Carrie! We're glad to hear you received great service.
Sears Home Services on 1767744337541
Terese F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761612441310
Service Tech very knowledgable and found the problem immediately.
Bruce A,
Customer service response - Thank you for your 5-star review, Bruce! We're glad to hear our service tech was knowledgeable and quickly identified the problem.
Sears Home Services on 1760575538301
Tech knew exactly what area to diagnose because of his years of experience. He knew this model’s shortfalls and found the problem quickly.
Bruce A,
Customer service response - Thank you for your 5-star review, Bruce! We're glad to hear our service tech was knowledgeable and quickly identified the problem.
Sears Home Services on 1760575538458
Clifford W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757906899719
Great technician. Would be happy to have him do repairs for me again if I needed them.
Kevin Y,
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear you had a great experience with our technician and would welcome the opportunity to assist you again.
Sears Home Services on 1755460474929
Very well pleased
gary W,
Customer service response - Thank you for your positive feedback, Gary! We're glad to hear you are very well pleased with our service.
Sears Home Services on 1754638509154
He was great! Went above and beyond, to make sure he had the right answer!
Mary S,
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear our technician went above and beyond to ensure everything was perfect.
Sears Home Services on 1754279402188
Mary B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753066843757
Simple repair, so 5 stars
Bradley C,
Customer service response - Thank you for your 5-star review, Bradley! We're glad to hear the repair was simple and met your expectations.
Sears Home Services on 1751416453874
Very good service ans addressed all my concerns
David F,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that our service addressed all your concerns.
Sears Home Services on 1750981252566
Ozie was great, very personable. Replaced the part and was in and out quick. Recommend using this service.
Christa C,
Customer service response - Thank you for your positive feedback, Christa! We're glad to hear Ozie was personable and efficient, and that you would recommend our service.
Sears Home Services on 1750834424768
