6501 95th St Reviews
Read reviews from customers who used our services at 6501 95th St
Total reviews
880
Average Rating
4.3/5
Carletta L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762300906609
Francisco G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1761612441299
Very professional and nice person all around
Gerald L,
Customer service response - Thank you for your positive feedback, Gerald! We're happy to hear that you received professional and friendly service.
Sears Home Services on 1761611578483
The technician, Tom, was great. He contacted me when he was on his way to my house. He was respectful of my floors. He was friendly, polite, knowledgeable, explained the problem & cost. We ultimately did not have the washer repaired and decided to replace the 12 year old machine. However, this company’s automated AI system of making an appointment is the absolute worst I have ever encountered. The AI Assistant told me my appointment was between 8 am and noon. But when the email confirmation arrived it showed 3 to 7 pm. The address also had an error. We live on Santa Fe Ln not Santa Bay Ln. Despite being told that I could use “Chat” to edit these, the system would not allow it. It was very frustrating and I would hesitate to use this company again for that reason.
Janet K,
Customer service response - Thank you for your detailed feedback, Janet. We're happy to hear Tom provided excellent service, but we apologize for the issues with our appointment system. Your feedback is valuable, and we'll work on improving this aspect.
Sears Home Services on 1761611993302
John R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761533109670
Eddie G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761094457176
John F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1761007177764
Scott G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760576541218
Great experience with getting the job done in a timely fashion as well as having the parts ordered immediately and sent to my home.
Tiara V,
Customer service response - Thank you for your positive feedback, Tiara! We're happy to hear that you had a great experience with timely service and efficient parts ordering.
Sears Home Services on 1760316580016
He was amazing GREAT Customer Service
Tawaina J,
Customer service response - Thank you for your positive feedback, Tawaina! We're happy to hear that you received amazing customer service.
Sears Home Services on 1759971279424