6501 95th St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (703 reviews)

desiree P

October 26, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 27, 2024

Allison H

October 23, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 23, 2024

Regina P

October 17, 2024

The techican was kind called me before he came and called to tell me I was his next stop. He also made sure the appliance was working perfectly.

Source: Google

Customer service response - Thank you for your positive feedback, Regina! We're delighted to hear that our technician provided excellent communication and ensured your appliance was working perfectly.

Sears Home Services on October 17, 2024

Angelo P

October 17, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 17, 2024

Sandra L

October 16, 2024

Was friendly,knowledgeable and ordered needed parts to fix it. Scheduled next appointment for her to come back.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was friendly, knowledgeable, and efficiently scheduled a follow-up appointment.

Sears Home Services on October 16, 2024

Theresa M

July 01, 2023

He was great. I can now use the buttons again and he replaced the light that comes on when using the microwave. The previous person I used last year could not find that light.

Source: Google

Rhonda H

October 08, 2024

Technician was great, but Sears customer service text service needs improvement. It wasn't recognizing my replies and I had to contact a different number to confirm. I also wasn't allowed to schedule until just a few days before the appointment, giving little notice to other people in the household.

Source: Google

Customer service response - Thank you for your feedback, Rhonda. We're glad to hear the technician was great, and we apologize for the inconvenience with our text service and scheduling process.

Sears Home Services on October 08, 2024

Bridget B

October 06, 2024

Professional, reviewed the results and provided insight in preventive measures

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our professional service and preventive insights met your expectations.

Sears Home Services on October 06, 2024

Pamela S

September 28, 2024

The technician was very thorough and helpful. He made sure we had everything we needed.

Source: Google

Customer service response - Thank you for your positive feedback, Pamela! We're delighted to hear that our technician was thorough and helpful in ensuring you had everything you needed.

Sears Home Services on September 28, 2024

T E

September 27, 2024
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 26, 2024

Average Rating: 4.2/5 (703 reviews)

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