6501 95Th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washing machine
Very good service, very friendly and she knew what she was doing
Laurie B, Blue Island, IL
?
Everything was fine
Christine I, Palos Hills, IL
Service and techs were awesome
Very professional- put there booties on when they came in - very knowledgeable- felt very safe and at ease
Pat H, Darien, IL
Hot water tank issue
Your technician came and looked at the problem knew what to do and only took him around 10 minutes all right maybe 20
Roman D, Chicago, IL
Freezer
It works
Alice J, Chicago, IL
This technician is very good excellent matter of fact I woul
A great technician very thorough and very fast send him to me again very polite and thorough and patient was answering questions
Karen B, Chicago, IL
Laurie Madden
Terrell got my problem fixed in less then 15 minutes. Although I have had 4 appointments canceled on me for pm July 6th through July 13th with no explanation, no contact other than a new text giving me a new appointment date. Each of those canceled appointments were with a tech named Sade. I've called numerous times and talked to many that couldn't give me an answer why my appointment was canceled and moved. Horrible customer service and I'd like to get a call as to why my appointments kept getting canceled.. Yet terrell was awesome. Got the job done with only 1 part ordered instead of the original 4 that were ordered. Terrell is a 5, my experience till today has been a zero. Never have been through this and I'm a paying customer monthly.
Laurie M, Hometown, IL
Efficiency
Respectful of time and space. Very efficient
Chii M, Chicago, IL
Service technician
Nice, knowledgeable and professional.explained the problem, offered a solutions and performed the duties timely, cleanly and efficiently.
Darlene F, Chicago, IL
Horace
Horace was professional, prompt, and diligent and providing me the service needed. He explained what was going on with my Appliance. He's a definite Credit to your team.
Claudia H, Oak Lawn, IL