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  5. Sears Appliance Repair
  6. 5 Stratford Dr
  7. Reviews

5 Stratford Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (166 reviews)
March 29, 2024
Overall rating

Charles is one of the best in the business!!!! He explained everything to us.

Anthony M, Addison, IL

Excellent service
March 23, 2024
Overall rating

Excellent service! Service was prompt and quality was excellent. Great job!

Shakeel A, Bartlett, IL

Nice Guy
March 22, 2024
Overall rating

Great customer service, didn't try to upsell on something we didn't need.

Aamir R, Bartlett, IL

Good Job
March 20, 2024
Overall rating

Took 3 visits and 2 ice maker replacements but it now appears to be working properly.

Michael M, Addison, IL

Great Job
March 18, 2024
Overall rating

Fixed the issue in a few minutes. Very fast service.

Michael M, Addison, IL

Prompt and courteous
March 17, 2024
Overall rating

Prompt and courteous, Job well done, thank you very much

Andy P, Lombard, IL

Good service
March 15, 2024
Overall rating

Great service and nice technitian. Called in advance to notify they are on the way. Easy payment processing.

Maryia R, Roselle, IL

Microwave Warranty job
March 05, 2024
Overall rating

On time. Polite. Went and picked up a missing part so he could fix our microwave all the way.

Glen G, Carol Stream, IL

Water heater leak
March 05, 2024
Overall rating

Omar did a great inspection, water heater needs to be replaced.

George M, Medinah, IL

AHHH! A quiet dryer!!!
February 29, 2024
Overall rating

I set up a repair call and was asked if I wanted a virtual call to try to expedite the repair. I agreed to it, as the last time it worked quite well! Took the call a few minutes later, and the tech had a repair kit sent to me. Jorge showed up today, checked the noise, found the parts to be just what he needed, and shoftly after had it fixed! I was skeptical about someone diagnosing virtually, but the 2 techs I dealt were 'spot on', and no waiting for a part and a 2nd trip yo put it in! Saves their time, and mine! And, I found out those techs are former repairmen, with bad knees, backs, etc, but a wealth of experience that SHS is tapping into! Bravo, SHS! Lots of other companies could be utilizing the knowledge of their retirees for everyones benefit, too!

Ione P, West Chicago, IL

Average Rating: 4.5/5 (166 reviews)

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