5 Stratford Dr Reviews

Read reviews from customers who used our services at 5 Stratford Dr


Total reviews

346


Average Rating

4.6/5

Technician Manager
May 29, 2026
Overall rating

It took 7 visits for my washer repair to be completed. It was getting to be slightly irritating but I stayed calm and each of the technicians were amazing. Peter was first, then Clint called and no parts were delivered. Reordered motor and then Abraham came and installed the motor but then he said the timer was bad. Timer ordered and then a young technician came and installed the timer but my machine still did not work. Bad timer and the technician reordered another timer and then Peter came back to install new timer and said it s not your timer but a bad motor they sent. So Peter reordered another motor and Clintq as came back today to put in the motor. The new motor arrived with a broken connection and Clint tried the motor and it didn't work. He rewired it and connected it. It FINALLy works NOW!!!!

Deborah E,

Carol Stream, IL
Tech
May 22, 2026
Overall rating

Excellent on explaining the issues and then correcting the problem

Norris E,

Glen Ellyn, IL
Jancap21
May 19, 2026
Overall rating

Armando was an absolute pleasure to work with. He was on-time, extremely informative and efficient. He kept me up to minute with every step of what was required to repair my HVAC system. Thank you Armando for your expertise, its was greatly appreciated!

Ayanna N,

Carol Stream, IL
Fridge repair from Best Buy!
May 18, 2026
Overall rating

Great job ! Got it done quick & efficiently, the first time- not like Geek squad!

Dominic C,

Bartlett, IL
saul
May 15, 2026
Overall rating

Saul was very good. Took his time to explaining what had happened. We did have a power surge during the early morning! He was polite and very knowledgeable. Very pleased with Saul snd the service we received.

George& M,

Glen Ellyn, IL
Freezer leaking water
April 27, 2026
Overall rating

I are glad the freezer is fix now. Great job! Thank you!

Elsa C,

Glen Ellyn, IL
Dishwasher
April 14, 2026
Overall rating

Saul was very knowledgeable and explained the issue. He also gave me tips to help me continue to keep my dishwasher in its best running condition

Betty K,

Carol Stream, IL
5
April 10, 2026
Overall rating

CLINT WAS VERY NICE AND DID GOOD WORK ON DISHWASHER

Albert M,

Lombard, IL
Homeowner
April 09, 2026
Overall rating

Larry was great he worked on my oven door & got everything running again

Barbara B,

Addison, IL
Refrigerator
April 03, 2026
Overall rating

Saul was very knowledgeable about the problem. Would recommend sears repair service to friends and family. Thank you

Barbara C,

Glendale Heights, IL