2 Fox Valley Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kathleen H
5 Great service from my technician but the bot is annoying.
Customer service response - Thank you for the 5-star review, Kathleen! We're glad you received great service from your technician and appreciate your feedback about the bot.
Sears Home Services on January 05, 2025
Elton K
Just the expertise and patience with the customer’s confusion that we needed.
Customer service response - Thank you for the 5-star review, Elton! We're glad our team provided the expertise and patience you needed.
Sears Home Services on December 26, 2024
H B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 25, 2024
Nicole G
Quick, fast and friendly service! Definitely would recommend!
Customer service response - Thank you for the 5-star review, Nicole! We're glad to hear you had a quick and friendly experience and appreciate your recommendation.
Sears Home Services on December 25, 2024
Brian W
The first technician ordered more parts than needed and missed ordering one part that was needed. The second technician, Chuck, was excellent and identified the unneeded parts and missing part. The final technician, Clint, was also very good.
Customer service response - Thank you for your 5-star review, Brian! We're glad Chuck and Clint provided excellent service and resolved the issue for you.
Sears Home Services on December 25, 2024
peter M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 23, 2024
Judy L
Excellent service and education from the technician
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 23, 2024
Jacqueline D
Very nice young man. Explained everything to me and so I could umderstand in layman's term.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 23, 2024
Elwood B
The washer broke on a Friday and Sears showed up Monday and fixed it in one short visit. That’s the way it should be.
Customer service response - Thank you for the 5-star review, Elwood! We're glad to hear our team could quickly and efficiently fix your washer.
Sears Home Services on December 15, 2024
Beverly P
He was very nice and extremely informative.
Customer service response - Thank you for the 5-star review, Beverly! We're glad to hear that our technician was nice and informative.
Sears Home Services on December 15, 2024
