2 Fox Valley Center Reviews

Read reviews from customers who used our services at 2 Fox Valley Center


Total reviews

370


Average Rating

4.5/5

September 09, 2026
Overall rating

Showed up on time, was very professional and most importantly got the job done right. My dishwasher works fine now.

Dave H,

Customer service response - Thank you for your feedback, Dave! We're glad to hear the technician was punctual, professional, and fixed your dishwasher.

Sears Home Services on 1789051290318

August 25, 2026
Overall rating

our tech was fast and efficient!

Ondrea G,

Customer service response - Thank you for your feedback, Ondrea! We're glad to hear your tech was fast and efficient.

Sears Home Services on 1787693611801

August 19, 2026
Overall rating

Austin E,

Customer service response - Thank you for the amazing 5-star review, Austin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787131198999

August 06, 2026
Overall rating

This is Rod; Sears service technicians were Gr8 but it took long for them to get here!

Jacq_ster H,

Customer service response - Thank you for your feedback, Rod! We're glad to hear the technicians were great, and we apologize for the delay in their arrival.

Sears Home Services on 1786058863689

August 06, 2026
Overall rating

William L,

Customer service response - Hi William, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1785976162505

July 17, 2026
Overall rating

Peter was professional, explained my options, and I would have him repair any of my appliances-thank you, Peter!

Norene T,

Customer service response - Thank you for your feedback, Norene! We're glad to hear Peter was professional and informative, and that you would trust him with future repairs.

Sears Home Services on 1784389285472

July 18, 2026
Overall rating

Saul was great. Ordered the part needed. It came 3 days later and he returned the following day to install it. Have a yearly contract with $100 ☆deductible. Only issue was with the new AI answering system. Did not recognize contract and sent tech looking for payment instead of coverage prepaid by deductible. EXtra trip. some time wasted.

Mike K,

Customer service response - Thank you for your feedback, Mike! We're glad to hear about your yearly contract, and we're sorry for the inconvenience with the AI system. Please contact us directly so we can assist further.

Sears Home Services on 1784319724078

July 13, 2026
Overall rating

Technician was very professional, knowledgeable and nice.

Robert S,

Customer service response - Thank you for your feedback, Robert! We're glad to hear the technician was professional, knowledgeable, and nice during your service.

Sears Home Services on 1783967553600

June 26, 2026
Overall rating

Kevin F,

Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782506745740

May 29, 2026
Overall rating

The technician was on time and very polite. He knows exactly what needs to be done. Overall service took less time than excepted.

Puneet G,

Customer service response - Thank you for your feedback, Puneet! We're glad to hear the technician was punctual, polite, and efficient in completing the service.

Sears Home Services on 1780014101128

May 02, 2026
Overall rating

Service techs are fantastic. Very experienced, explain things well, very concientious and tidy. The AI/automated text and email contacts were wildly awful, inaccurate, confusing and just annoying.

Clarity N,

Customer service response - Thank you for your feedback! We're glad to hear the service techs were experienced, clear, and tidy, and we apologize for the issues with the automated communications.

Sears Home Services on 1777746530290

May 01, 2026
Overall rating

Mary C,

Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777684121304

April 29, 2026
Overall rating

CHAI C,

Customer service response - Thank you for the amazing 5-star review, CHAI Charity! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777499613253

April 22, 2026
Overall rating

Luis is an excellent tech! Quickly and accurately Diagnosed the problem and provided me with all my options. Well done Luis

Danbys S,

Customer service response - Thank you for your feedback! We're glad to hear Luis was excellent in diagnosing the problem quickly and accurately, and provided you with all your options.

Sears Home Services on 1776961085525

April 18, 2026
Overall rating

Joe B,

Customer service response - Thank you for the amazing 5-star review, Joe! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776535637475

April 17, 2026
Overall rating

Alex S,

Customer service response - Hi Alex, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1776384329324

April 14, 2026
Overall rating

Thomas was an excellent technician! He worked hard to diagnose the issue and was very kind!

Chrissy P,

Customer service response - Thank you for your feedback, Chrissy! We're glad to hear Thomas was an excellent technician and worked hard to diagnose the issue while being kind.

Sears Home Services on 1776194084348

April 06, 2026
Overall rating

I couldn’t be happier with the work your technician Steve performed on my appliance. He is a true top notch. One of the best text I’ve ever had work on my appliances.

Larry C,

Customer service response - Thank you for your feedback, Larry! We're glad to hear Steve provided top-notch service and that you're happy with his work on your appliance.

Sears Home Services on 1775519315581

April 06, 2026
Overall rating

Michael K,

Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775498136794

March 30, 2026
Overall rating

He was very friendly, professional and kind! Really appreciate his visit!

Kathy J,

Customer service response - Thank you for the 5-star review, Kathy! We're glad to hear you appreciated the friendly and professional service.

Sears Home Services on 1774831558327

March 24, 2026
Overall rating

Martin D,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1774313388875

March 23, 2026
Overall rating

Melanie S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774227358280

March 19, 2026
Overall rating

Very helpful and went above and beyond to help.

Patricia C,

Customer service response - Thank you for the 5-star review, Patricia! We're glad to hear our team was very helpful and went above and beyond for you.

Sears Home Services on 1773964124057

March 13, 2026
Overall rating

Great service from Marco, thanks!!!

Kevin G,

Customer service response - Thank you for the 5-star review, Kevin! We're glad to hear you received great service from Marco.

Sears Home Services on 1773360741828

March 13, 2026
Overall rating

Our technician Tom was the consummate professional from start to finish! 5 ⭐️’s

Dr. H,

Customer service response - Thank you for the 5-star review, Dr. Loren! We're glad to hear Tom was the consummate professional during your service.

Sears Home Services on 1773360777848

Showing 1 - 25 reviews

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