2 Fox Valley Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Alvin E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 21, 2025
erik H
Not speaking to a person is awful. Appointment was so hard and canceled 2 times
Customer service response - Thank you for your feedback, Erik. We're sorry for the inconvenience with scheduling and communication, and appreciate your patience.
Sears Home Services on May 19, 2025
maggie B
Steve is a top notch technician. Polite and friendly, and goes the extra mile. Excellent service and knowledge, thank you!!
Customer service response - Thank you for the 5-star review, Maggie! We're glad to hear Steve provided excellent service and went the extra mile for you.
Sears Home Services on May 18, 2025
Arnie R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 14, 2025
Jacob C
The technician was perfectly fine, however the in ability to connect with a person with questions about scheduling is why I will never use this service again.
Customer service response - Thank you for your feedback, Jacob. We're glad to hear the technician met your expectations, but we're sorry for the scheduling communication issues you faced.
Sears Home Services on May 14, 2025
Elizabeth L
Easy to book, easy to get repairs!
Customer service response - Thank you for the 5-star review, Elizabeth! We're glad to hear the booking and repair process was easy for you.
Sears Home Services on May 12, 2025
Glenda B
Jerel came in and explained everything from the beginning to the end. There should be more techs like him. Thanks Jerel!
Customer service response - Thank you for the 5-star review, Glenda! We're glad to hear Jerel provided clear explanations throughout the process.
Sears Home Services on May 05, 2025
Jeff M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 05, 2025
Raymond M
He really knew how to fix our washer and completed the work in. Under an hour
Customer service response - Thank you for the 5-star review, Raymond! We're glad to hear our technician efficiently fixed your washer in under an hour.
Sears Home Services on May 01, 2025
Roberta A
Wonderful service
Customer service response - Thank you for the 5-star review, Roberta! We're glad to hear you received wonderful service.
Sears Home Services on April 29, 2025
