2 Fox Valley Center Reviews

Read reviews from customers who used our services at 2 Fox Valley Center


Total reviews

359


Average Rating

4.5/5

June 26, 2024
Overall rating

Marcos was very professional and informative.

Teresa C,

Customer service response - Thank you for your kind words about Marcos; we're delighted to hear about your positive experience with our professional and informative service.

Sears Home Services on 1719382354500

July 14, 2024
Overall rating

Scheduling department gets low score. No show on parts installation and no contact. Second appointment missed appointment 8-12:00 by 3 hours with no notification. Very hard to get someone live to talk,

burt Z,

Customer service response - A big thank you, burt, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1719293864564

June 21, 2024
Overall rating

Julia D,

Customer service response - A big thank you, Julia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718967780361

June 20, 2024
Overall rating

Politely fixed the washer. I will request him next time I have a problem.

JERRY B,

Customer service response - Thank you for your kind review! We're glad to hear you had a positive experience and look forward to assisting you in the future.

Sears Home Services on 1718874267407

June 20, 2024
Overall rating

Allan S,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718933886090

June 19, 2024
Overall rating

I greatly appreciated the link that Sears provided me that included a photo of my technician, Omar. Subsequent messages let me know where we stood in line for our appointment. Omar called a half hour before arriving and I could easily recognize him from the posted picture. Omar asked me pertinent questions regarding our problems with the AC so that he could get right to work. We were grateful that Omar was able to resolve the issues without having to replace the unit. Our AC has been running since he left, with the interior of our home going down from over 80 degrees into the low 70's.

Jack A,

Customer service response - Thank you for sharing your positive experience with Omar and our notification system. We're thrilled to hear your AC issue was resolved efficiently and to your satisfaction!

Sears Home Services on 1718852050601

June 16, 2024
Overall rating

Technician was extremely helpful with tips explained thoroughly provided alot of knowledge great job on time.

Marisol C,

Customer service response - Thank you for highlighting our technician's helpfulness and punctuality. We're glad to hear you received the quality service and information you needed.

Sears Home Services on 1718594713952

June 13, 2024
Overall rating

Keyyonna W,

Customer service response - A big thank you, Keyyonna, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718331025466

June 09, 2024
Overall rating

Elizabeth M,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1717988861597

June 09, 2024
Overall rating

Hayley W,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1717988893444

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