2 Fox Valley Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
kolin G
Excellent, work, compassionate, reliable
ramkarumuri
The technician is very knowledgeable and explained everything in detail.
Marlene D
Charles V
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on June 03, 2025
Margaret B
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on October 31, 2024
Christine C
Great service, but arrival projection was off/delayed.
Customer service response - Thank you for your feedback, Christine! We're happy to hear you received great service, and we apologize for the delay in arrival.
Sears Home Services on October 27, 2024
Karin R
Tech was great but the company rescheduled me three times with no explanation
Customer service response - We apologize for the inconvenience caused by the rescheduling and thank you for acknowledging our technician’s hard work. We appreciate your patience and feedback.
Sears Home Services on June 05, 2024
Shellie B
The gentleman was very nice and respectful. I don’t feel like much was done to the actual unit in maintenance and inspection aspect. It was just sprayed it down with a hose to clean it out, I could have done that.
Customer service response - We apologize that our service didn’t meet your expectations and appreciate you sharing your experience. Your feedback helps us improve.
Sears Home Services on June 03, 2024
Swetha P
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on July 13, 2025
Sylvia S
Tech was ok. We talked about 10 minutes, but my Mastercard has not arrived yet and you don’t take Amex, so he had to wait over 1:2 hour to get permission to take my Check $129 for 10 minutes of conversation. That is a bit much for 10 minutes and no work.
Customer service response - We apologize for the payment inconvenience, Sylvia. We appreciate your feedback and will work on improving our payment process.
Sears Home Services on July 02, 2025
