2 Fox Valley Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Vinayeka P
During peak summer of 2024, AC compressor didn't turn on over a weekend and the heat +humidity inside the home was rapidly increasing. My home warranty brought in sears home services. The technician prioritized my case and knew the exact problem. Brought the part and fixed it very quickly.
Customer service response - We're thrilled to hear our technician was able to quickly resolve your AC issue during such a critical time. Thank you for sharing your positive experience with us!
Sears Home Services on July 30, 2024
Mike O
The technician came out, looked at our dishwasher and gave us several options to solve our problem. He was most helpful in giving us all the information to help us make a decision. I will definitely call them again.
Customer service response - Thank you for your kind words and for highlighting our technician's helpfulness. We're glad we could provide you with the information needed to make an informed decision and look forward to assisting you again in the future.
Sears Home Services on July 24, 2024
Jann B
Customer service response - Thank you so much for the fantastic 5-star rating, Jann! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 19, 2024
Humaira M
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on July 19, 2024
Clyde S
Mark was professional, knowledgeable and personable. He listened to my concerns, explained the problem and offered choices for additional services to save money. The repairs, new belt and blades plus a much needed tuneup were done quickly. The mower now runs as good as new. Thank you.
Customer service response - We're thrilled to hear about your positive experience with Mark and the swift, effective repairs and tune-up your mower received. Thank you for taking the time to leave a review.
Sears Home Services on July 17, 2024
Jen
The technician (Jerel) was extremely professional and knowledgeable. He was able to diagnose the problem promptly. I was happy with the service.
Customer service response - Thank you for your positive feedback. We are glad to hear Jerel provided you with prompt and knowledgeable service.
Sears Home Services on July 17, 2024
Kenneth S
Professional, courteous, and knowledgeable.
Customer service response - Thank you for acknowledging our professionalism, courtesy, and knowledge. We truly appreciate your positive feedback.
Sears Home Services on July 15, 2024
Paula C
He was very thorough and explained what he thought was the issue. Unfortunately, CHW denied the work he was going to do. I could see he genuinely felt bad with their decision.
Customer service response - Thank you for recognizing our technician's thoroughness and genuine concern. We're truly sorry CHW denied the work, but we hope we can assist you in the future with any appliance repair needs.
Sears Home Services on July 11, 2024
Khadijah L
Arturo A. was respectful in providing services. He didn’t attempt to scam me while repairing my system.
Customer service response - Thank you for highlighting Arturo's integrity and professionalism. We're pleased he met your expectations.
Sears Home Services on July 08, 2024
Guillermo J
Customer service response - A big thank you, Guillermo, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 08, 2024
