2 Fox Valley Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lindsay P
Customer service response - Thank you so much for the fantastic 5-star rating, Lindsay! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 08, 2024
HJ C
Technician was prompt, courteous, knowledgeable and professional.
Customer service response - Thank for your positive review! We're thrilled to hear you had a great experience with our technician.
Sears Home Services on July 03, 2024
Gurmeet M
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 02, 2024
Sheila W
Omar was very pleasant to work with. He’s also very knowledgeable. Thanks for your help Omar!
Customer service response - Thank you for your positive feedback! We're glad Omar could help with your appliance needs.
Sears Home Services on July 02, 2024
Holly P
Very professional and explained everything he did
Customer service response - Thank you for your positive feedback. We're thrilled you found our service professional and informative.
Sears Home Services on July 02, 2024
Ron S
Prompt, friendly and informed.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our service.
Sears Home Services on June 30, 2024
Bryan H
Great service and very professional
Customer service response - Thank you for the positive feedback! We're thrilled to hear you were satisfied with our service and professionalism.
Sears Home Services on June 27, 2024
Sarah M
Following a frustrating round with customer service the arrival of Chuck the technician was a welcomed relief. Chuck demonstrated his ability to complete the work with care and professionalism. Thank you Chuck for completing the service needed in a timely manner.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 25, 2024
Teresa C
Marcos was very professional and informative.
Customer service response - Thank you for your kind words about Marcos; we're delighted to hear about your positive experience with our professional and informative service.
Sears Home Services on June 26, 2024
burt Z
Scheduling department gets low score. No show on parts installation and no contact. Second appointment missed appointment 8-12:00 by 3 hours with no notification. Very hard to get someone live to talk,
Customer service response - A big thank you, burt, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
