2 Fox Valley Center Reviews

Read reviews from customers who used our services at 2 Fox Valley Center


Total reviews

359


Average Rating

4.5/5

July 02, 2024
Overall rating

Omar was very pleasant to work with. He’s also very knowledgeable. Thanks for your help Omar!

Sheila W,

Customer service response - Thank you for your positive feedback! We're glad Omar could help with your appliance needs.

Sears Home Services on 1719921513131

July 02, 2024
Overall rating

Very professional and explained everything he did

Holly P,

Customer service response - Thank you for your positive feedback. We're thrilled you found our service professional and informative.

Sears Home Services on 1719921695808

July 01, 2024
Overall rating

Prompt, friendly and informed.

Ron S,

Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our service.

Sears Home Services on 1719793465609

June 27, 2024
Overall rating

Great service and very professional

Bryan H,

Customer service response - Thank you for the positive feedback! We're thrilled to hear you were satisfied with our service and professionalism.

Sears Home Services on 1719548853807

June 26, 2024
Overall rating

Following a frustrating round with customer service the arrival of Chuck the technician was a welcomed relief. Chuck demonstrated his ability to complete the work with care and professionalism. Thank you Chuck for completing the service needed in a timely manner.

Sarah M,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1719376670226

June 26, 2024
Overall rating

Marcos was very professional and informative.

Teresa C,

Customer service response - Thank you for your kind words about Marcos; we're delighted to hear about your positive experience with our professional and informative service.

Sears Home Services on 1719382354500

July 14, 2024
Overall rating

Scheduling department gets low score. No show on parts installation and no contact. Second appointment missed appointment 8-12:00 by 3 hours with no notification. Very hard to get someone live to talk,

burt Z,

Customer service response - A big thank you, burt, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1719293864564

June 21, 2024
Overall rating

Julia D,

Customer service response - A big thank you, Julia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718967780361

June 20, 2024
Overall rating

Politely fixed the washer. I will request him next time I have a problem.

JERRY B,

Customer service response - Thank you for your kind review! We're glad to hear you had a positive experience and look forward to assisting you in the future.

Sears Home Services on 1718874267407

June 20, 2024
Overall rating

Allan S,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718933886090

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