Appointment Lookup
802-552-4364
3309 Caldwell Blvd Reviews
Read reviews from customers who used our services at 3309 Caldwell Blvd
Total reviews
93
Average Rating
4.8/5
Douglas L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730034409684
Quick and friendly same day service which was awesome. Only complaint I have was that it was pretty expensive to get our dryer fixed.
Jonathan P,
Customer service response - Thank you for your feedback! We're glad to hear you appreciated the quick and friendly service, and we take note of your concern regarding the cost.
Sears Home Services on 1728606933078
Jake was amazing! Even though there were delays and a reschedule Jake was courteous and very professional and thorough in his work and explanations of all actions taken.
setie49,
Customer service response - Thank you for your positive feedback! We're glad to hear that Jake provided courteous and professional service despite the delays and rescheduling.
Sears Home Services on 1726453857638
Technician was polite and timely. He discovered that the item was nor repairable and 'supposedly' updated the files. When I called Sears to find out what was the next step, I was told that 'there was nothing entered' and than an supervisory level technician would have to come on site - So, delay, delay, delay Another technician had to get involved (Lew) and he was outstanding. He (IMHO) went above and beyond to help remediate the problem. If the "behind the scenes folk" actually od a Lew has documented, then things should be great.
Ed O,
Customer service response - We apologize for the inconvenience and delays you've experienced, Ed. Thank you for your feedback; it helps us improve our service.
Sears Home Services on 1724374858394
Jake was able to get the ice maker working again. He also troubleshooted that the lights on the front panel were on continuous. Now they are off and won’t keep me awake.
Marcia C,
Customer service response - We're glad to hear Jake was able to fix your ice maker and troubleshoot the front panel lights problem efficiently! Thank you for taking the time to leave a review.
Sears Home Services on 1722489324896
Jacob was very informative and unplugged our dishwasher drain. He explained what was wrong and showed us why it was plugged.
Andrea C,
Customer service response - Thank you for your review; we're glad to hear Jacob was able to assist you and provide valuable information about your dishwasher's issue. Your feedback is greatly appreciated.
Sears Home Services on 1722418478491
Great service, friendly repair person and quick at diagnosing the problems.
Robert H,
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician and service speed.
Sears Home Services on 1719475747503
Jill D,
Customer service response - A big thank you, Jill, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718595727542
Paulette J,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718263445155
Jake was great at fixing our refrigerator. However, our appointment was booked a week in advance and then cancel two days before and reschedule for 5 days later. I was not notified why our appointment changed and was without a fridge for even longer.
Nicole C,
Customer service response - We apologize for the inconvenience caused by the rescheduling and lack of communication, but are glad to hear Jake resolved your refrigerator issue effectively. Thank you for your feedback; it helps us improve our service.
Sears Home Services on 1716882565910
