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3309 Caldwell Blvd Reviews
Read reviews from customers who used our services at 3309 Caldwell Blvd
Total reviews
93
Average Rating
4.8/5
Jake was professional, timely and knowledgeable. We enjoyed having him in our Laundry room! Was careful with our washer and the floors, we appreciated that!
Arleta K,
Customer service response - Thank you for your review, Arleta! We're glad to hear that Jake was professional, timely, and careful with your washer and floors.
Sears Home Services on 1761093653060
Once he arrived, Jacob did an excellent job and that's the reason for the top rating. However, he did not arrive until 6:30 pm to a confirmed 1:00 to 500 pm confirmed appointment. In this case it wasn't a big problem, but if I had an another engagement it would have been a real problem. I received no update on the progress of the workman's schedule. I had no way of contacting anyone to find out what the time of service would be. I should have been able to track the progress and especially once the specified schedule wasn't kept.
Rick S,
Customer service response - Thank you for your review, Rick! We're glad to hear Jacob did an excellent job, but we're sorry for the scheduling inconvenience and lack of updates. Please contact us directly for any future concerns.
Sears Home Services on 1760927993006
Kevin S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760576541156
Terry A,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759717139999
Excellent, well done. Thank you
follower T,
Customer service response - Thank you for your review! We're glad to hear you were pleased with our service.
Sears Home Services on 1758159734181
Jake was a wonderful technician! Truly took the time to diagnose and figure out why multiple prior service reps couldn’t get it right. His communication and follow through were exceptional! Very personable and I would highly recommend him!
Kristi P,
Customer service response - Thank you for your review, Kristi! We're glad to hear that Jake provided exceptional communication and follow-through, and that you would highly recommend him.
Sears Home Services on 1757905643123
Joy M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1757298801904
Lew was great. Very knowledgeable very polite. I hope Lew is available on my next service call. Thanks Lew
Russ,
Customer service response - Thank you for your review, Russ! We're glad to hear that Lew was knowledgeable and polite, and we hope he's available for your next service call too.
Sears Home Services on 1754877120154
He was fast and efficient and arrived on time. He did a great job!
Lund J,
Customer service response - Thank you for your review, Lund! We're glad to hear that our technician was fast, efficient, and did a great job.
Sears Home Services on 1754878573795
Saad H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754280782142
