1815 21st St Reviews

Read reviews from customers who used our services at 1815 21st St


Total reviews

36


Average Rating

4.4/5

December 25, 2025
Overall rating

Stove repair, did great job.

Loretta H,

Customer service response - Thank you for your review, Loretta! We're glad to hear the stove repair went well.

Sears Home Services on 1766715316218

September 17, 2025
Overall rating

steve K,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1758162204115

August 21, 2025
Overall rating

Christine J,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1755825299416

July 17, 2025
Overall rating

Tracy H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752808596492

July 01, 2025
Overall rating

Technician was amazing samsung not so much. Almost 3 months then they tell me they can get the parts and all the parts they sent were wrong and no replacement machine maybe samsung just isn't good for washers and dryers

chris R,

Customer service response - Thank you for your review, Chris! We're glad to hear our technician was amazing, and we apologize for the issues you faced with the parts from Samsung.

Sears Home Services on 1751330981558

May 27, 2025
Overall rating

Absolute best technician I have ever had the experience of meeting. He was top-notch in every way, extremely friendly and informative, very helpful. Extremely knowledgeable, and capable.

Melissa E,

Customer service response - Thank you for your wonderful review, Melissa! We're thrilled to hear that our technician provided such a friendly, informative, and top-notch service.

Sears Home Services on 1748305026260

May 07, 2025
Overall rating

Jonathan did a great job, very careful and friendly! He found the problem and inspected the rest of the dryer parts for unusual wear. After reassembly he ran the dryer on a 20-minute cycle to make sure it wasn't shutting off after 10 minutes like before. Definitely a five-star appliance repairman!

Dennis W,

Customer service response - Thank you for your review, Dennis & Janice! We're glad to hear that Jonathan was careful and friendly while doing a great job.

Sears Home Services on 1746069361356

April 28, 2025
Overall rating

Alan W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1745799803389

April 28, 2025
Overall rating

Very thorough and very kind!

Theresa J,

Customer service response - Thank you for your review, Theresa! We're glad to hear you found our service thorough and kind.

Sears Home Services on 1745798481605

April 16, 2025
Overall rating

Jonathan was great. Knew what he was doing and worked with us on the repair.

Chad D,

Customer service response - Thank you for your review, Chad! We're glad to hear that Jonathan was knowledgeable and worked well with you on the repair.

Sears Home Services on 1744856167751

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