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1815 21st St Reviews
Read reviews from customers who used our services at 1815 21st St
Total reviews
39
Average Rating
4.4/5
Worked over three trips and estimated 6 to seven hours. Still not fixed but no fault of the technician. Very good knowledge and efficiency.
Rick P,
Customer service response - Thank you for your feedback, Rick! We're glad to hear you appreciated the technician's knowledge and efficiency, and we apologize for the ongoing issue.
Sears Home Services on 1786132017678
Luis R showed up early, was efficient and very respectful. He was super helpful and I would definitely recommend him to service any appliance issues you might have.
John E,
Customer service response - Thank you for your feedback, John! We're glad to hear Luis R was efficient, respectful, and helpful in servicing your appliance issues.
Sears Home Services on 1784660654026
Ray V,
Customer service response - Thank you for the amazing 5-star review, Ray! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781212244386
Pam H,
Customer service response - Thank you for the amazing 5-star review, Pam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781204393242
Eli G,
Customer service response - Thank you for the amazing 5-star review, Eli! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777927085225
My stove was repaired.Jonathan was excellent,answered all questions and concerns! He even gave me some wonderful tips!
Rachel T,
Customer service response - Thank you for your feedback, Rachel! We're glad to hear Jonathan was excellent, answered all your questions, and provided helpful tips.
Sears Home Services on 1776452469680
Larry L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1775006620683
He is a very knowledgeable technician and worked quickly.
Paul P,
Customer service response - Thank you for your review, Paul! We're glad to hear that our technician was knowledgeable and worked quickly.
Sears Home Services on 1774915126127
Luv2 H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1774491078675
Knew the problem right away and fixed it and fixed other problems as well
Wes S,
Customer service response - Thank you for your review, Wes! We're glad to hear that our technician quickly identified and fixed the problems.
Sears Home Services on 1773275213917
Excellent service. Went above and beyond! On time. Thank you so much!
kimber C,
Customer service response - Thank you for your review, Kimber! We're glad to hear you appreciated our excellent service and punctuality.
Sears Home Services on 1773100128090
Good communication and friendly .
miranda G,
Customer service response - Thank you for your review, Miranda! We're glad to hear you appreciated our good communication and friendly service.
Sears Home Services on 1769046884126
Stove repair, did great job.
Loretta H,
Customer service response - Thank you for your review, Loretta! We're glad to hear the stove repair went well.
Sears Home Services on 1766715316218
steve K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758162204115
Christine J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1755825299416
Tracy H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752808596492
Technician was amazing samsung not so much. Almost 3 months then they tell me they can get the parts and all the parts they sent were wrong and no replacement machine maybe samsung just isn't good for washers and dryers
chris R,
Customer service response - Thank you for your review, Chris! We're glad to hear our technician was amazing, and we apologize for the issues you faced with the parts from Samsung.
Sears Home Services on 1751330981558
Absolute best technician I have ever had the experience of meeting. He was top-notch in every way, extremely friendly and informative, very helpful. Extremely knowledgeable, and capable.
Melissa E,
Customer service response - Thank you for your wonderful review, Melissa! We're thrilled to hear that our technician provided such a friendly, informative, and top-notch service.
Sears Home Services on 1748305026260
Jonathan did a great job, very careful and friendly! He found the problem and inspected the rest of the dryer parts for unusual wear. After reassembly he ran the dryer on a 20-minute cycle to make sure it wasn't shutting off after 10 minutes like before. Definitely a five-star appliance repairman!
Dennis W,
Customer service response - Thank you for your review, Dennis & Janice! We're glad to hear that Jonathan was careful and friendly while doing a great job.
Sears Home Services on 1746069361356
Alan W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1745799803389
Very thorough and very kind!
Theresa J,
Customer service response - Thank you for your review, Theresa! We're glad to hear you found our service thorough and kind.
Sears Home Services on 1745798481605
Jonathan was great. Knew what he was doing and worked with us on the repair.
Chad D,
Customer service response - Thank you for your review, Chad! We're glad to hear that Jonathan was knowledgeable and worked well with you on the repair.
Sears Home Services on 1744856167751
The repairman was prompt and thorough. He was also very knowledgeable about the appliance.
Teresa K,
Customer service response - Thank you for your review, Teresa! We're glad to hear that our repairman was prompt, thorough, and knowledgeable about your appliance.
Sears Home Services on 1733453970993
Johnathon fixes it great, the issue was a broken wire hidden away in the harness. Always a joy to him here:) Thank you for Perseverance and finding the issue:)
doug K,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1729744112489
virgil H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1727922330453
