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1405 S Grand Ave Reviews
Read reviews from customers who used our services at 1405 S Grand Ave
Total reviews
42
Average Rating
4.8/5
Lisa P,
Customer service response - Thank you for the amazing 5-star review, Lisa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784326850131
Scott was very professional and courteous. He cycled through all the steps until he found the solution. Sears appliance repair is fortunate to have such a dedicated employee.
Denis F,
Customer service response - Thank you for your feedback, Denis! We're glad to hear Scott was professional and courteous, and we appreciate your kind words about his dedication.
Sears Home Services on 1781536797657
Mike was great. I'd spent the day trying to figure out how to make the locking mechanism work. All attempts led to the conclusion that either the control board or the locking mechanism itself would have to be replaced. When Mike arrived, he was stumped as well. As a last ditch guess, he thought a child guard may be preventing the maching from operating. There was no indication on the panel that there even was a child lock available on my machine so he randomly pushed two side by side buttons and, voilá, the locking device released, and the cycle was adjusted and it began washing the load of clothes that were already in it. Now, I just have get the service visit fee reversed because I was assured that if I agreed to the repair (I did) and if I bought the monthly warranty (I did) that the visit charge would be waived. Stay tuned.
Michael E,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Mike was able to resolve the issue with your machine. Please contact us directly to discuss the service visit fee.
Sears Home Services on 1781098114641
Mike came here to inspect noise in dishwasher
David C,
Customer service response - Thank you for your feedback, David! We're glad to hear Mike was able to inspect the noise in your dishwasher.
Sears Home Services on 1778163146813
Mary K,
Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775319865323
Nancy B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774398173531
Sears Repair Technician was very prompt and came immediately once the washer parts were delivered. Great customer service!
Mindy P,
Customer service response - Thank you for your positive feedback, Mindy! We're glad to hear our technician was prompt and provided great customer service.
Sears Home Services on 1771892235815
scott M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771808140818
Mike P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765330826633
service technician was friendly and did a great job servicing my washer and dryer
Greta E,
Customer service response - Thank you for your positive feedback, Greta! We're glad to hear our technician was friendly and did a great job servicing your washer and dryer.
Sears Home Services on 1765162550996
