46-056 Kamehameha Highway Reviews
Read reviews from customers who used our services at 46-056 Kamehameha Highway
Total reviews
272
Average Rating
4.8/5
Scheduling a bit challenging but technician excellent
Joan G,
Customer service response - Thank you for your positive feedback, Joan! We're glad to hear that the technician was excellent, and we appreciate your patience with the scheduling process.
Sears Home Services on 1753659909006
Excellent service technician was very friendly, very knowledgeable and fast he replaced the ice maker and light switch in about 30 minutes and checked my other refrigerator he was very good. Mahalo
Darlyn,
Customer service response - Thank you for your positive feedback, Darlyn! We're glad to hear that our technician was friendly, knowledgeable, and efficient in replacing your ice maker and light switch. Mahalo!
Sears Home Services on 1753660061662
Norman was very efficient and considerate. I wish that the service texted updates on arrival. Using email is very inefficient.
tmanhi,
Customer service response - Thank you for your positive feedback! We're glad to hear that Norman was efficient and considerate. We appreciate your suggestion about texting updates and will take it into consideration.
Sears Home Services on 1753405625588
Ben L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753066961447
Norman was prompt and did a maintenance check on the fridge. He explained any problems that might come up and offered some good advice. He was courteous and respectful. Good job.
grant K,
Customer service response - Thank you for your positive feedback, Grant! We're glad to hear that Norman was prompt, courteous, and provided helpful advice during the maintenance check.
Sears Home Services on 1752454199574
Proficient Tech and easy to talk to about warranty items
A C,
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was proficient and easy to talk to about warranty items.
Sears Home Services on 1752454198766
He's a gem, very knowledgeable and provide helpful answers to my many questions.
Milton O,
Customer service response - Thank you for your positive feedback, Milton! We're glad to hear that our technician was knowledgeable and provided helpful answers to your questions.
Sears Home Services on 1752454198108
Great service!
Jolene W,
Customer service response - Thank you for your positive feedback, Jolene! We're glad to hear you received great service.
Sears Home Services on 1752193066115
I appreciated the service I received from Norman today Waited 3 years with previous techs not able to fix my refrigerator saying that someone from Sears will be in contact with me, no calls, no shows for appointments or appointments cancelled without any follow up or reasons , I have been so frustrated & really contemplating renewing my contract each year.m I’m hopeful this time the results with my leaking refrigerator will be good and he hopefully fixed the problem Since he left, my refrigerator has not been leaking A big Mahalo Norman for being such a blessing to our ‘Ohana
Debbie A,
Customer service response - Thank you for your positive feedback, Debbie! We're glad to hear that Norman was able to address the issue with your refrigerator after such a long wait. Mahalo for your patience and for allowing us to serve your 'Ohana.
Sears Home Services on 1752109240986
Cornelius and Jimmy were fabulous! They were knowledgeable, friendly, helpful. They knew exactly what they needed to do and communicated well. I learned so much from them and felt valued as a customer. Great job!
Momi K,
Customer service response - Thank you for your positive feedback, Momi! We're glad to hear that Cornelius and Jimmy were knowledgeable, friendly, and helpful, and that you felt valued as a customer.
Sears Home Services on 1751250772015