46-056 Kamehameha Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
grant K
Norman was prompt and did a maintenance check on the fridge. He explained any problems that might come up and offered some good advice. He was courteous and respectful. Good job.
Customer service response - Thank you for your positive feedback, Grant! We're glad to hear that Norman was prompt, courteous, and provided helpful advice during the maintenance check.
Sears Home Services on July 13, 2025
A C
Proficient Tech and easy to talk to about warranty items
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was proficient and easy to talk to about warranty items.
Sears Home Services on July 13, 2025
Milton O
He's a gem, very knowledgeable and provide helpful answers to my many questions.
Customer service response - Thank you for your positive feedback, Milton! We're glad to hear that our technician was knowledgeable and provided helpful answers to your questions.
Sears Home Services on July 13, 2025
Jolene W
Great service!
Customer service response - Thank you for your positive feedback, Jolene! We're glad to hear you received great service.
Sears Home Services on July 10, 2025
Debbie A
I appreciated the service I received from Norman today Waited 3 years with previous techs not able to fix my refrigerator saying that someone from Sears will be in contact with me, no calls, no shows for appointments or appointments cancelled without any follow up or reasons , I have been so frustrated & really contemplating renewing my contract each year.m I’m hopeful this time the results with my leaking refrigerator will be good and he hopefully fixed the problem Since he left, my refrigerator has not been leaking A big Mahalo Norman for being such a blessing to our ‘Ohana
Customer service response - Thank you for your positive feedback, Debbie! We're glad to hear that Norman was able to address the issue with your refrigerator after such a long wait. Mahalo for your patience and for allowing us to serve your 'Ohana.
Sears Home Services on July 09, 2025
Momi K
Cornelius and Jimmy were fabulous! They were knowledgeable, friendly, helpful. They knew exactly what they needed to do and communicated well. I learned so much from them and felt valued as a customer. Great job!
Customer service response - Thank you for your positive feedback, Momi! We're glad to hear that Cornelius and Jimmy were knowledgeable, friendly, and helpful, and that you felt valued as a customer.
Sears Home Services on June 29, 2025
Annette G
Excellent service - explained and showed what was happening with the refrigerator that caused the issue. Very knowledgeable in what repair was needed
Customer service response - Thank you for your positive feedback, Annette! We're glad to hear that our technician provided excellent service and explained the issue with your refrigerator clearly.
Sears Home Services on June 26, 2025
Tommy M
Get rid of AI Or give a telephone number a Of a live customer worker
Customer service response - Thank you for your feedback, Tommy! We appreciate your suggestion and will take it into consideration.
Sears Home Services on June 25, 2025
LES K
Norman, the repair technician, did a great job. The part that Sears sent was different than the original part and wouldn’t allow the wires to fit. Rather than send it back and come back again, Norman was able to modify it on site to make it work.
Customer service response - Thank you for your positive feedback, Les! We're glad to hear that Norman was able to modify the part on site and complete the repair successfully.
Sears Home Services on June 23, 2025
Valerie L
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 22, 2025
