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46-056 Kamehameha Highway Reviews
Read reviews from customers who used our services at 46-056 Kamehameha Highway
Total reviews
273
Average Rating
4.8/5
The Best
Jason W,
Norman was EXTREMELY courteous,efficient and knowledgeable during the times he made his diagnose of our refer problems and his corrective action.Our refrigerator is working like new and would like thank Norman for a job well done …..
Clifford K,
Richard was very helpful, friendly and informative.
Anne M,
Mary L,
Richard is one of the best Sears Techs! Very knowlegeable, efficient, neat & gives wonderful customer service. He is an excellent member of Sears team!
Suze C,
tom S,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707174376772
We keep experiencing the same problems with our fridge every 3-4 weeks. Thank goodness it's on a maintenance plan but it's a nuisance replacing spoiled food often due to fridge problems.
Delsa M,
Customer service response - Thank you for your feedback, Delsa. We're sorry to hear about the recurring issues with your fridge and the inconvenience it causes. Please contact us directly so we can address this for you.
Sears Home Services on 1762915362784
Service Technician as always, wonderful. But, scheduling the repair service took over 2 mos which for a water heater is too long.
Abbie F,
Customer service response - Thank you for your feedback, Abbie. We're glad to hear the technician was wonderful, and we apologize for the delay in scheduling your repair.
Sears Home Services on 1736467590478
My son informed Ryan as soon as he arrived that I had tested positive for Covid and was in isolation, and my son was negative and wearing a face mask. Ryan was obviously anxious about this situation and completed the washing machine checkup in record time. I don't resent his apprehensions, but do feel he should regardlessly have fully completed his job.
June Y,
Customer service response - I apologize for any concerns Ryan's visit may have caused, and we'll ensure our technicians fully complete their tasks while taking necessary precautions in the future. Thank you for your understanding and feedback.
Sears Home Services on 1718156007035
Knows what he was doing and fast
Greg R,
Customer service response - Thank you for taking the time to leave us a review. We appreciate your positive feedback regarding our technician's knowledge and efficiency.
Sears Home Services on 1707358822454
