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275 W Kaahumanu Ave Ste 1000 Reviews
Read reviews from customers who used our services at 275 W Kaahumanu Ave Ste 1000
Total reviews
381
Average Rating
4.8/5
Technician was very knowledgeable, courteous, and professional. I was very happy with his service.
Ken S,
Customer service response - Thank you for your feedback, Ken! We're glad to hear you were happy with the knowledgeable, courteous, and professional service from our technician.
Sears Home Services on 1776910478033
Randall is great! Very knowledgeable and helpful. He has fixed numerous appliances for me over the years.
Ellen S,
Customer service response - Thank you for your feedback, Ellen! We're glad to hear Randall has been knowledgeable and helpful in fixing your appliances over the years.
Sears Home Services on 1776545271430
Randall is a stand up guy and amazing knowledgeable technician. He was amazing!
Nu'u K,
Customer service response - Thank you for your review, Nu'u! We're happy to hear that Randall was an amazing and knowledgeable technician.
Sears Home Services on 1774490936165
Dick H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773879746837
Great experience with Sears and Randall. I made an appointment at 8 am via sears AI receptionist. The technician Randall contacted us around 11 am to set up 1:30 pm arrival time . He came and fixed the washer in an efficient way. Thank you for your quick efficient service . Thank you Randall for your excellent service. This is a second time I used Sears Appliance repair and also had Randall as the technician. Both times I had great service.
catherine P,
Customer service response - Thank you for your review, Catherine! We're happy to hear that Randall provided excellent and efficient service both times you've used Sears Appliance Repair.
Sears Home Services on 1773188216730
Technician was great, very knowledgeable & patient with working on our oven. Awesome to chat with. He did ask to connect to WiFi first visit & stayed a while after service to use, wasn’t a problem as the area has rough connection. On the second service call, the technician remained in our driveway using the WiFi for 20 minutes post-service without our knowledge or permission, which I saw on our driveway cameras outside. Wasn’t till I came outside to ask why he’s still outside he left. While we initially did not mind the brief usage, the extended period was concerning. Besides that, still a well deserved 5 stars, wish there are more people like him! Mahalo.
Lala K,
Customer service response - Thank you for your review, Lala! We're happy to hear that the technician was knowledgeable and patient. We apologize for the extended WiFi usage and appreciate your understanding.
Sears Home Services on 1772419666501
Excellent service! After thoroughly checking our washer for diagnostics, the technician honestly advised that it would be better to purchase a new one rather than spend thousands of dollars on repairs. I truly appreciated the transparency and professionalism. He also took the time to recommend reliable washer brands, which was very helpful in making our decision. Thank you so much for the honest advice and excellent customer service!
Miharu K,
Customer service response - Thank you for your review, Miharu! We're happy to hear that our technician provided honest advice and helpful recommendations, ensuring excellent customer service.
Sears Home Services on 1771808063001
Randal was very informative and very professional.
Ty S,
Customer service response - Thank you for your review, Ty! We're happy to hear that Randal was informative and professional.
Sears Home Services on 1771370839098
Randall is excellent! After a really bad experience with another company, Randall actually took the time to thoroughly inspect our range to figure out where a very strong chemical smell was coming from. He explained each step that he took and was very friendly and easy to work with. Mahalo Randall!!
Rachel G,
Customer service response - Thank you for your review, Rachel! We're happy to hear that Randall provided excellent service and took the time to thoroughly inspect your range while being friendly and easy to work with.
Sears Home Services on 1770333585087
Randall was professional and very well knowledgeable in his field an excellent rep
Stacy C,
Customer service response - Thank you for your review, Stacy! We're happy to hear that Randall was professional and knowledgeable in his field.
Sears Home Services on 1768960479212
