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275 W Kaahumanu Ave Ste 1000 Reviews
Read reviews from customers who used our services at 275 W Kaahumanu Ave Ste 1000
Total reviews
393
Average Rating
4.7/5
Randall is the best and tries his best to provide the absolute best service and repairs. Microwave was working when he left, but a new issue came up tonight after he left. Microwave starts beeping and a reminder messages about time comes up on the control panel, and a message about a possible short and service on the control panel may be needed also comes up. How many times is Sears going to keep trying to repair our microwave, instead of replacing it under warranty.
Richard J,
Customer service response - Thank you for your feedback, Richard! We're glad to hear Randall provided excellent service, but we're sorry to hear about the new issue with your microwave. Please contact us directly to discuss your warranty options.
Sears Home Services on 1789630222012
Randall was highly skilled and courteous.
Sonia F,
Customer service response - Thank you for your feedback, Sonia! We're glad to hear Randall was highly skilled and courteous during your service.
Sears Home Services on 1789523778100
Randal is outstanding!!
Travis R,
Customer service response - Thank you for your feedback, Travis! We're glad to hear Randal provided outstanding service.
Sears Home Services on 1789508930110
Servicemen were very courteous, friendly and very professional
Katie K,
Customer service response - Thank you for your feedback, Katie! We're glad to hear the servicemen were courteous, friendly, and professional.
Sears Home Services on 1788397709019
There has not been a better repairman, efficient, knowledgeable and friendly. Kudos to Randall!!
Sue B,
Customer service response - Thank you for your feedback, Sue! We're glad to hear Randall was efficient, knowledgeable, and friendly during your service.
Sears Home Services on 1788391318325
Great service from Mark. He was able to diagnose and fix my microwave.
Carey O,
Customer service response - Thank you for your feedback, Carey! We're glad to hear Mark provided great service and successfully diagnosed and fixed your microwave.
Sears Home Services on 1787777155697
Randall is a great technician, however dealing with the AI operator at Sears Home Services has been frustrating. I wish there was a way to talk with a live person in some circumstances. AI can't answer everything. Also every voice message AI has left only has said one or two words before it cuts off. So basically it doesn't work.
Linda J,
Customer service response - Thank you for your feedback, Linda! We're glad to hear Randall provided great service, and we appreciate your input on the AI system.
Sears Home Services on 1786609446477
Cici S,
Customer service response - Thank you for the amazing 5-star review, Cici! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786499777138
Randall was very knowledgeable, on time, and explained the issue clearly. Would definitely recommend.
Mark M,
Customer service response - Thank you for your feedback, Mark! We're glad to hear Randall was knowledgeable, punctual, and clear in explaining the issue.
Sears Home Services on 1786082892981
Marlene K,
Customer service response - Thank you for the amazing 5-star review, Marlene! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785986008278
Judy B,
Customer service response - Thank you for the amazing 5-star review, Judy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784261092414
Randall was able to determine that a control panel was faulty and no longer available. His efforts are greatly appreciated. I highly recommend him.
Thomas R,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784189254730
Randle is very knowledgeable
Rohan K,
Customer service response - Thank you for your feedback, Rohan! We're glad to hear Randle's knowledge was appreciated.
Sears Home Services on 1784164791201
Our service technician was very helpful and did an excellent job.
J C,
Customer service response - Thank you for your feedback! We're glad to hear the service technician was very helpful and did an excellent job.
Sears Home Services on 1783037319228
Excellent service! Knowledgeable and kind. Thank you!
Amanda P,
Customer service response - Thank you for your feedback, Amanda! We're glad to hear you found our service excellent, knowledgeable, and kind.
Sears Home Services on 1782438533027
Friendly and very helpful.
Gail M,
Customer service response - Thank you for your feedback, Gail! We're glad to hear you found our service friendly and very helpful.
Sears Home Services on 1781905114968
Kawika W,
Customer service response - Thank you for the amazing 5-star review, Kawika! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781647829971
Pat F,
Customer service response - Thank you for the amazing 5-star review, Pat! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780046288133
Elaine M,
Customer service response - Thank you for the amazing 5-star review, Elaine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778955313870
Very knowledgeable, helpful and nice techs.
Carla E,
Customer service response - Thank you for your feedback, Carla! We're glad to hear our techs were knowledgeable, helpful, and nice.
Sears Home Services on 1778127134424
Technician was very knowledgeable, courteous, and professional. I was very happy with his service.
Ken S,
Customer service response - Thank you for your feedback, Ken! We're glad to hear you were happy with the knowledgeable, courteous, and professional service from our technician.
Sears Home Services on 1776910478033
Randall is great! Very knowledgeable and helpful. He has fixed numerous appliances for me over the years.
Ellen S,
Customer service response - Thank you for your feedback, Ellen! We're glad to hear Randall has been knowledgeable and helpful in fixing your appliances over the years.
Sears Home Services on 1776545271430
Randall is a stand up guy and amazing knowledgeable technician. He was amazing!
Nu'u K,
Customer service response - Thank you for your review, Nu'u! We're happy to hear that Randall was an amazing and knowledgeable technician.
Sears Home Services on 1774490936165
Dick H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773879746837
Great experience with Sears and Randall. I made an appointment at 8 am via sears AI receptionist. The technician Randall contacted us around 11 am to set up 1:30 pm arrival time . He came and fixed the washer in an efficient way. Thank you for your quick efficient service . Thank you Randall for your excellent service. This is a second time I used Sears Appliance repair and also had Randall as the technician. Both times I had great service.
catherine P,
Customer service response - Thank you for your review, Catherine! We're happy to hear that Randall provided excellent and efficient service both times you've used Sears Appliance Repair.
Sears Home Services on 1773188216730
