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275 W Kaahumanu Ave Ste 1000 Reviews
Read reviews from customers who used our services at 275 W Kaahumanu Ave Ste 1000
Total reviews
371
Average Rating
4.8/5
Sears system is horrible and if parts are needed, good luck. It took 3 months and 3 weeks to complete the washing machine repair of replacing stabilizer bars that SEATS did not want to secure. I called on 16 times and escalated 4 times before we got the part. Our tech Randall was great! He was knowledgeable, replaced all needed parts expertly and in a very good time frame. He demonstrated that the fixes actually worked and explained what he was doing. And, he was a nice guy on top of all the other positive traits. The tech is great but the SEARS system and call in numbers are meant to discourage a follow up when parts are involved.
Chris M,
Customer service response - Thank you for your 5-star review, Chris! We're delighted to hear that our tech provided knowledgeable and efficient service, and that you appreciated his thorough explanations.
Sears Home Services on 1732604093471
Randel is the best and deserves a raise!!!
krystal M,
Customer service response - Thank you for your kind words, Krystal! We're thrilled to hear that Randel made such a positive impression.
Sears Home Services on 1731633629548
Randall was great, he arrived on schedule, diagnosed the problem immediately, and fixed it! Very friendly and knowledgeable, we can recommend him enthusiastically
Janet V,
Customer service response - Thank you for your enthusiastic recommendation, Janet! We're delighted to hear that Randall provided friendly and knowledgeable service.
Sears Home Services on 1731387053493
Technician Travis did an outstanding service for us. He was timely, courteous, and very knowledgeable. He knew just what needed to be done and did the job quickly. Mahalo Travis.
Tlc O,
Customer service response - Thank you for your kind words! We're delighted to hear that Travis provided timely and knowledgeable service. Mahalo for choosing Sears Appliance Repair!
Sears Home Services on 1731387640640
Randall was very professional as always
Dee,
Customer service response - Thank you for your kind words, Dee! We're thrilled to hear that Carl made such a positive impression.
Sears Home Services on 1730870596642
Mark S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730874071548
tia S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1730359798618
Reliable, super friendly and compitant. The perfect service call!
Lucinda A,
Customer service response - Thank you for your 5-star review, Lucinda! We're delighted to hear you found our service reliable and friendly.
Sears Home Services on 1730259399700
Marie R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1729743829850
Harold R,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1729666544483
