275 W Kaahumanu Ave Ste 1000 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Grace P
Good communication. Punctual.
Customer service response - A big thank you, Grace, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Vanessa S
Customer service response - Thank you so much for the fantastic 5-star rating, Vanessa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 12, 2024
Johanna T
Customer service response - A big thank you, Johanna, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 05, 2024
Anthony C
Service Technician Carl was very courteous and professional.
Customer service response - Thank you for acknowledging Carl's professionalism and courtesy. We appreciate your feedback and look forward to serving you again.
Sears Home Services on June 30, 2024
Debbie A
Carl and his assistant were friendly and courteous. Although my aging oven couldn’t be fixed because the manufacturer no longer produced the electronic board, I appreciated them checking all possibilities and narrowing the problem down to the root cause.
Customer service response - Thank you for highlighting Randall's communicative and thorough approach. We're pleased he could help you make an informed decision about your washer.
Sears Home Services on June 27, 2024
Janie K
Service was excellent!
Customer service response - Thank you for your positive feedback! We're thrilled to hear you were satisfied with our service.
Sears Home Services on June 26, 2024
Joanne C
Very helpful. Gives good advice and recommendations
Customer service response - Thank you for your kind review! We're glad you found our advice and recommendations helpful.
Sears Home Services on June 24, 2024
Cynthia F
Randall did an excellent job working on my machine until it was spinning again. He was very patiently training the younger technician. I was lucky to be there first stop of the day since they were booked for way too many stops.
Customer service response - Thank you for recognizing Randall's dedication and patience. We're glad we could address your issue promptly despite our busy schedule.
Sears Home Services on June 20, 2024
C Q
Great! It did take several tries to get our repair scheduled, but, once here, Randall and his assistant got the washer to run on multiple cycles. We appreciate their work in getting the washer running well again.
Customer service response - We apologize for the difficulties in scheduling but are glad Randall and his assistant could successfully repair your washer. Thank you for your patience and for taking the time to share your experience.
Sears Home Services on June 20, 2024
Michael K
Whether it is Carl or Randall, their service has always been the best. We know it is a tough drive to an isolated area and are always so appreciative when they make the trip to fix our appliance problems.
Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
