275 W Kaahumanu Ave Ste 1000 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lily B
This was our second service call , repairing a manufacturer defect. Service agent was EXCELLENT!!
Customer service response - Thank you for your review, Lily! We're happy to hear that the service agent provided excellent service on your second call.
Sears Home Services on July 22, 2025
Lilly L
Randall was punctual and efficient.
Customer service response - Thank you for your review, Lilly! We're happy to hear that Randall was punctual and efficient.
Sears Home Services on July 21, 2025
Elinor
Randall, our Sears technician, was extremely professional, knowledgeable and friendly. He provided us with much valuable information. We appreciate his services very much.
Customer service response - Thank you for your review, Elinor! We're happy to hear that Randall was professional, knowledgeable, and friendly, and that you found his information valuable.
Sears Home Services on July 17, 2025
Carolyn D
Very nice man who explained all what he needed to do get the information i needed to give the warranty service.
Customer service response - Thank you for your review, Carolyn! We're happy to hear that everything was explained clearly to you.
Sears Home Services on July 17, 2025
Steve M
Lowes extended warranty, Evan was prompt and communicative.
Customer service response - Thank you for your review, Steve! We're happy to hear that Evan was prompt and communicative.
Sears Home Services on July 16, 2025
Andy E
Very good service, reliable and on time.
Customer service response - Thank you for your review, Andy! We're happy to hear that you found our service reliable and on time.
Sears Home Services on July 15, 2025
Shadow H
Our technician was timely, knowledgeable and efficient.
Customer service response - Thank you for your review! We're happy to hear that your technician was timely, knowledgeable, and efficient.
Sears Home Services on July 13, 2025
Russell P
Evan is great! Installed the part quickly; excellent interaction. Replacement parts for the refrigerator are definitely overpriced, however, especially given that this is the 3rd iteration of the same part to be installed in this unit. Faulty parts! But that's NOT Evan's fault!
Customer service response - Thank you for your review, Russell! We're happy to hear that Evan provided excellent service, and we appreciate your feedback on the part pricing.
Sears Home Services on July 09, 2025
Randal M
On time, personable, even leveled tge feet on the dishwasher.
Customer service response - Thank you for your review, Randal! We're happy to hear that our technician was on time, personable, and took the extra step to level the dishwasher feet.
Sears Home Services on July 01, 2025
Carol D
They were very professional and did a great job.
Customer service response - Thank you for your review, Carol! We're happy to hear that our team was professional and did a great job.
Sears Home Services on June 26, 2025
