Roanoke, VA improve reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars
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1–10 of 19 Reviews

  1. Overall rating

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    Excellent work
    Danville, VA
    June 19, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on June 24, 2022

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    First installers released contents of central air to atmosphere.Then didn't repair duct work under furnace. Big hole.
    CONCORD, VA
    March 20, 2022
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    Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    Sears Home Services on March 24, 2022

  3. Overall rating

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    We have had the windows for a few months and haven't noticed any problems with them. The initial sale and business practices are questionable.
    SANDSTON, VA
    August 15, 2021
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    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    cs offline on August 17, 2021

  4. Overall rating

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    I love the doors! They look very nice! Just took longer than I was told!
    Madison Heights, VA
    July 11, 2021
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    Dear Freida, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on July 13, 2021

  5. Overall rating

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    I am very pleased. Not only with the presentation process but with the product and installation team. Would definitely recommend.
    LYNCHBURG, VA
    June 06, 2021
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS offline Team on June 08, 2021

  6. Overall rating

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    Good job from start to finish very pleased thank you again
    Amherst, VA
    May 23, 2021
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    We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS Offline on May 25, 2021

  7. Overall rating

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    Had new flooring installed. Excellent company to work with from sales rep to installer. This was a flawless experience.
    Palmyra, VA
    May 16, 2021
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    Dear Judy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on May 18, 2021

  8. Overall rating

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    From the sales consultant to the installation of the windows by Kevin was excellent and Charles and I were blown away with the end results.
    Lynchburg, VA
    April 25, 2021
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    cs offline on April 28, 2021

  9. Overall rating

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    Great sales and install team. Very Happy!
    Lynchburg, VA
    June 22, 2020
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  10. Overall rating

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    This was a miserable experience. The sales rep was good but things went downhill after I signed the contract and provided a deposit.
    Floyd, VA
    May 02, 2019
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    We're sorry that you did not have a good experience with us. We have sent you a separate email requesting additional information
    SHSHI Social Care Team on May 16, 2019