111 E Puainako St Reviews

Read reviews from customers who used our services at 111 E Puainako St


Total reviews

691


Average Rating

4.4/5

May 29, 2017
Overall rating

Warren M,

Customer service response - Hi Warren, Thank you for taking the time to leave us a 5 star rating! We are so excited to see you received excellent service from us. We value you as a customer, and want to personally thank you for choosing Sears!

Sears Home Services on 1513252800000

May 29, 2017
Overall rating

The technician came prepared, made an assessment of the problem, and fixed it! Simple as that! We are very pleased...especially since he seemed so confident, and seemed to really love his job. Thank you, Sears

Carol G,

Customer service response - Hi Carol, Thank you for taking the time to share your positive experience with us. We are thrilled to hear you received 5 star service from our technicians! We look forward to servicing you again in the future, and thank you for choosing Sears for your service needs.

Sears Home Services on 1513252800000

May 29, 2017
Overall rating

Dawn R,

Customer service response - Hi Dawn, Thank you for taking the time to leave us a 5 star rating! We are thrilled to see you had excellent service. We value you as a customer, and hope to service you again soon!

Sears Home Services on 1513252800000

June 05, 2017
Overall rating

Sears repair man came exactly at 8am and thankfully had the part I needed to fix my dryer in his work vehicle! Everything was fixed and working perfectly fine within a good hour and a half!

Shantelle S,

Customer service response - Thank you for taking the time to let us know about your recent service visit! We love to see that your tech was able to get thing running smoothly for you. We appreciate your feedback and look forward to assisting you in the future.

Sears Home Services on 1513252800000

May 22, 2017
Overall rating

Billy came to fix the frozen up duct in my refrigerator and also repair the stove top. It was a complex repair and he did a great job! He is super nice and very helpful with additional suggestions. Thank you Billy!

Petra W,

Customer service response - Petra, Thank you for sharing your positive experience with us! That is awesome to hear that you took advantage of the protection plans to get a preventative maintenance check on your appliances. It definitely helps in the long run, and from your experiences it sounds like it did! We are glad you enjoy your new dishwasher as well. Thank you for choosing Sears, and we hope you continue to choose us in the future as well for all your service needs.

Sears Home Services on 1513252800000

June 11, 2017
Overall rating

Thanks for the help. The Sears technician was knowledgeable, friendly, and quick. Our dishwasher is working better than ever!

Peter L,

Customer service response - Hi Peter! Thank you for the 5 star rating and review! We are so happy to see you had a positive experience with us, and that your dishwasher is working great! We want to thank you for choosing Sears, and look forward to servicing you again in the future.

Sears Home Services on 1513252800000

September 12, 2016
Overall rating

The technician communicated when he would be arriving to my job on the scheduled day. He examined the electrical, computer, and physical integrity and then diagnosed the operation of my appliance thoroughly.

Becky S,

June 18, 2017
Overall rating

Neil F,

Customer service response - Hi Neil, Thank you so much for taking the time to rate Sears! We are so happy to see you had received 5 star service from us. Thank you for choosing Sears, and we look forward to servicing you again in the future for all your needs.

Sears Home Services on 1513252800000

June 11, 2017
Overall rating

We were very fortunate to schedule an appointment for the same day we contacted Sears. My wife simply said the service was great.

Rick S,

Customer service response - Hi Rick! Thank you so much for taking the time to share your experience with us. That is so awesome to hear that you were able to receive same day service, and that your appliance is now fixed. We value you as a customer, and look forward to servicing you again in the future for all your needs.

Sears Home Services on 1513252800000

June 20, 2017
Overall rating

Suzanne G,

Customer service response - Hi Suzanne, Thank you so much for taking the time to share your experience with us. We are thrilled to see that Sears was able to provide you with 5 star service. We value you as a customer, and hope you continue to choose Sears in the future for all your service needs. Have a great rest of your day!

Sears Home Services on 1513252800000

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