111 E Puainako St Reviews
Read reviews from customers who used our services at 111 E Puainako St
Total reviews
691
Average Rating
4.4/5
Responsive, thorough, efficient, explained everything clearly and responded to my questions.
Eileen S,
Customer service response - Thank you for your positive feedback, Eileen! We're glad to hear you found our service responsive, thorough, and efficient.
Sears Home Services on 1744592755324
Ernestine M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744335587693
Gary is very efficient and knowledgeable. Great customer service
Glynnis D,
Customer service response - Thank you for your positive feedback, Glynnis! We're glad to hear that Gary provided efficient and knowledgeable service.
Sears Home Services on 1744243366808
Always pleasant, efficient, a great tech and super nice person. Mahalo nui !
Annette C,
Customer service response - Thank you for your positive feedback, Annette! We're glad to hear you found our technician pleasant, efficient, and super nice. Mahalo nui!
Sears Home Services on 1744154646216
All the technicians that come are good workers. Dealing with the call center and the bot is so frustrating. I’ve waited at times all day and nobody shows up, what a waste of time. The call center and the ai bot needs major improvement.
Stephen W,
Customer service response - Thank you for your feedback, Stephen! We're glad to hear the technicians are good workers. We apologize for the frustration with the call center and AI bot, and appreciate your patience.
Sears Home Services on 1743988052180
CHRISTY T,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1743988846323
cherie M,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1743727698851
Excellent friendly service.
Melvin E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1743465701614
Travis was knowledgeable and personable, and very helpful. The Sears Warranty Service, however, is difficult to deal with, as it is entirely automated and you can never speak to a real person.
Helie R,
Customer service response - Thank you for your feedback, Helie! We're glad to hear that Travis was knowledgeable and helpful. We apologize for the inconvenience with the warranty service and appreciate your patience.
Sears Home Services on 1743383721122
Travis is very friendly, personable, professional and very knowledgeable! He’s a keeper!
Kuulei,
Customer service response - Thank you for your positive feedback, Kuulei! We're glad to hear that Travis provided friendly, personable, and knowledgeable service.
Sears Home Services on 1743130444087