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111 E Puainako St Reviews
Read reviews from customers who used our services at 111 E Puainako St
Total reviews
691
Average Rating
4.4/5
Travis has provide exceptional service. I highly recommend him.
Hye H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1733419608519
Alan S,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1732690317929
In December, I had a Sears repair person come to my home to diagnose my clothes dryer. He told me after taking it apart that there was nothing wrong with the dryer, that it was the electrical connection. I believed him, paid him the $125, wrote a good review because I thought it was a legitimate diagnosis. That same day I had my electrician come and check out the electrical connection. There was nothing wrong with it. Sears misdiagnosed the problem. Then I had to have another repair person check the dryer who determined that it was needing a heating element. I am seeking reimbursement from Sears due to the misdiagnosis which caused me to incur $225 additional expense for electrician and a second diagnosis. Sears policy is that the diagnosis fee is non refundable. However I am seeking a refund of $125 because they failed to diagnose the problem but charged me anyway, for a service that was not performed.
Geri T,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1732690317936
Lester M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1732426212519
Very knowledgeable and very efficient
Robin A,
Customer service response - Thank you for your positive feedback! We're glad to hear that you found our service knowledgeable and efficient.
Sears Home Services on 1732078402917
Lori C,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1731986828432
Travis T was awesome. He correctly diagnosed the problem with our dishwasher and clearly explained the next steps (ordering parts; scheduling installation; etc). He’s also easy to talk to. Mahalo Travis!
Nelson W,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Travis T provided excellent service and clear communication. Mahalo!
Sears Home Services on 1731468055111
Holi was the best! We hope we get him again!
Luana L,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Holi provided you with a great service experience, and we hope to serve you again soon.
Sears Home Services on 1730948011855
Matthew P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730874054988
Very. Operative and good at repair.
Teresa,
Customer service response - Thank you for your positive feedback! We're glad to hear that you found our service operative and good at repair.
Sears Home Services on 1730871280687
