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111 E Puainako St Reviews
Read reviews from customers who used our services at 111 E Puainako St
Total reviews
691
Average Rating
4.4/5
Eric was awesome. He was prompt, thorough and dependable. Our dishwasher now works like a dream!
Jeffrey K,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Eric provided prompt and thorough service, and that your dishwasher is now working perfectly.
Sears Home Services on 1730035096706
The technician was quick and thorough. He was very polite and obliging. Excellent service.
Brigitte C,
Customer service response - Thank you for your positive feedback! We're delighted to hear that you received quick, thorough, and excellent service from our technician.
Sears Home Services on 1729814041072
Cathy H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1729133636685
Thanks to Travis T. for his expertise and aloha!
Jo-Ann G,
Customer service response - Thank you for your kind words! We're delighted to hear that Travis T. provided you with expert service and aloha.
Sears Home Services on 1729047849934
Ordered replacement part was delivered in a timely manner and installation appointment was immediate.
evelyn A,
Customer service response - Thank you for your positive feedback! We're pleased to hear that the replacement part delivery and installation met your expectations promptly.
Sears Home Services on 1728192722231
Technician Eric was Great! Fantastic!! Showed up promptly, walked me through the repairs. Makes repairing your appliances Much Less Painful. Recommend Highly!!!
Que V,
Customer service response - Thank you for your enthusiastic review! We're thrilled to hear that Eric provided a fantastic service experience and made the repair process easier for you.
Sears Home Services on 1727582124799
Super nice, knowledgeable, and on time. We couldn’t ask for more.
John C,
Customer service response - Thank you for your wonderful review! We're delighted to hear that our service met your expectations in every way.
Sears Home Services on 1727321472475
Albert has made multiple trips to service this appliance. The Stove top continues to have unserviceable issues. The latest Today 9/24/24 resulted in another incomplete repair. NO Fault of Albert. The switch supplied by GE was not able to service the requirement of the stove top. The GE parts rep was on the line with Albert during the install, and it was determined that the original part is no longer manufactured. This leaves the stove top without two of 6 switching requirements. One of which is the heat indicator light, posing a safety issue for our small childeren. It is imperative that this issue be remedied immediately prior to a safety mishap. This claim has been ongoing now for nearly 3 months with no resolution. I believe it is time for a more definitive approach to solving this dilemma. Your technician Albert has been extremely thorough and knowledgably in his pursuit of this repair. Please provide feedback on Sears plan to timely rectify this claim. Thank you.
Kim L,
Customer service response - Thank you for your detailed review and for acknowledging Albert's efforts. We understand the urgency of this matter and recommend contacting our business directly to discuss a swift resolution.
Sears Home Services on 1727237306115
He was knowledgeable .He answered the questions I asked.
Janice H,
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was knowledgeable and able to answer your questions.
Sears Home Services on 1727237342944
Tina W,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1727237257733
