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111 E Puainako St Reviews
Read reviews from customers who used our services at 111 E Puainako St
Total reviews
691
Average Rating
4.4/5
Charlotte N,
Customer service response - Dear Charlotte, Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1630607476887
good2us,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1628455015727
Martin G,
Customer service response - A big thank you, Martin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707175179764
Friendly & efficient. Also kept the work area clean. Both techs were wonderful. However, Sears needs to notify the customer if the tech can't make it. I had to call the next day to find out what happened. Also the online parts diagram that the tech uses is not of a high enough resolution for them to see & read it clearly. The tech had to come out 3 times before the right part was found & ordered. The tech had to call the mainland & get their help, which took about an hour of his time. And to make it worse, UPS lost one of the packages & I had to make the lost package report. Why can’t Sears track the package instead of the customer??? Sears needs to do a better job of supporting their techs & having the right information available to them. Finally got fixed today.
Loie E,
Customer service response - We are thrilled to hear that you had a positive experience with our Sears appliance repair . Thank you for your kind words and for taking the time to share your feedback. We appreciate your business!
Sears Home Services on 1706237660619
Gary is so good!
Marleen F,
Customer service response - Thank you for taking the time to leave a review about Gary's exceptional service. We appreciate your positive feedback and will continue to provide excellent service to our customers.
Sears Home Services on 1706245905726
Avis M,
Perfect. You had the part! We didn't have to wait for it to be mailed to us.
K O,
Lisa A,
EXCELLENT Service. Serviceperson was a PROFESSIONAL. MAHALO for your service and caring. Mahalo Nui Loa.......
Delbert N,
Tim E,
