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1563 Highway 20 W Reviews
Read reviews from customers who used our services at 1563 Highway 20 W
Total reviews
299
Average Rating
4.6/5
Excellent Fast precise service
michael M,
Customer service response - Thank you for your feedback, Michael! We're glad to hear you received excellent, fast, and precise service.
Sears Home Services on 1785510316760
Tammie P,
Customer service response - Thank you for the amazing 5-star review, Tammie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785441407907
Paul C,
Customer service response - Thank you for the amazing 5-star review, Paul! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785186875392
They came on time, and made all repairs quickly. Keith was through and professional. Knew what to do and he did it. He replaced a burner switch on our range.
Karen C,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Keith was thorough, professional, and efficient in replacing the burner switch on your range.
Sears Home Services on 1785164868169
Isiah the Technician Was very professional, Courteous, and efficient in repairing our Refrigerator. Sears Appliance gets a 3 stars or less for its AI support and scheduling with no way to contact a live customer service agent when things go wrong! It took 20 days from diagnosis and parts ordering and multiple reschedulings to get it done. Time will tell how long it lasts!
Robert A,
Customer service response - Thank you for your feedback, Robert! We're glad to hear Isiah was professional, courteous, and efficient, and we apologize for the inconvenience with our scheduling process.
Sears Home Services on 1785432732743
Fabiana the tech was very professional and helpful she was very thorough and really took her time to try to find the problem. She explained everything in simple terms for me to be able to understand.
Mesha B,
Customer service response - Thank you for your feedback, Mesha! We're glad to hear Fabiana was professional, helpful, and thorough in explaining everything clearly.
Sears Home Services on 1784588086547
Kim C,
Customer service response - Thank you for the amazing 5-star review, Kim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784556389051
Friendly and very nice courteous. Helped and old lady, patiently showed me how to do the payment. I liked him very much I first thought it didn't work, but it does. I'm very happy. He told me to have air flow and maybe that would not happen again.
Shirley H,
Customer service response - Thank you for your feedback, Shirley! We're glad to hear the technician was friendly, courteous, and patient in helping you with the payment and providing useful advice.
Sears Home Services on 1784290869394
Fabiana was very professional and respectful! She explained all of what she was doing
Dennis P,
Customer service response - Thank you for your feedback, Dennis! We're glad to hear Fabiana was professional, respectful, and explained everything clearly.
Sears Home Services on 1784230314155
Alex was very professional in every aspect of the work request. He also informed me of the importance of cleaning the filter and how often it should be clean. I was totally impressed with him and the customer service he extended.
Earl S,
Customer service response - Thank you for your feedback, Earl! We're glad to hear Alex was professional and provided helpful information about maintaining your appliance.
Sears Home Services on 1784227968071
