1563 Highway 20 W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Faye
Keith was exceptional. He was polite, professional and an expert in repairing my microwave. He was successful where a technician from another repair company failed twice.
Customer service response - Thank you for your 5-star review, Faye! We're delighted to hear that Keith provided exceptional service and successfully repaired your microwave.
Sears Home Services on May 27, 2025
Donald E
I was happy with the whole experience.
Customer service response - Thank you for your 5-star review, Donald! We're happy to hear you were pleased with the entire experience.
Sears Home Services on May 22, 2025
mckayla D
Josh was very professional and courteous. He was quick and very transparent! I’d request him as a tech again.
Customer service response - Thank you for your 5-star review, Mckayla! We're delighted to hear that Josh provided professional and courteous service, and we appreciate your confidence in him.
Sears Home Services on May 22, 2025
Marie T
He was so polite. He wanted to fix the Dryer so we would have it for this weekend. I hope all your technician's r as concerned about your customer's as Eli & u appreciate him.
Customer service response - Thank you for your 5-star review, Marie! We're delighted to hear that Eli was polite and concerned about ensuring your dryer was ready for the weekend.
Sears Home Services on May 18, 2025
Andrea R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 12, 2025
LaChandra A
He was knowledgeable, he explained all my options and let me decide instead of pushing products off on me. It fixed my oven in a timely manner and showed me the problem and let me take pictures for me husband. He was great! Before and after pictures included.
Customer service response - Thank you for your 5-star review, LaChandra! We're delighted to hear that our technician provided knowledgeable service and allowed you to make informed decisions.
Sears Home Services on May 12, 2025
Alex B
The technician assigned to my case was courteous and respectful. He diagnosed my lawnmower's issue within minutes and had me up and running again.
Customer service response - Thank you for your 5-star review, Alex! We're delighted to hear that our technician provided courteous and efficient service for your lawnmower.
Sears Home Services on May 07, 2025
Sharon C
Josh was very helpful, called and talked to Armis while he was here, spoke to claims person and gave them the results of his findings. Much appreciated, helped my claim to move forward,
Customer service response - Thank you for your 5-star review, Sharon! We're delighted to hear that Josh was helpful and assisted in moving your claim forward.
Sears Home Services on May 04, 2025
Art C
Josh was very courteous, professional, knowledgeable, and thorough.
Customer service response - Thank you for your 5-star review, Art! We're delighted to hear that Josh provided courteous, professional, and thorough service.
Sears Home Services on May 04, 2025
DeLissa M
The technician was very professional. He completed the job very timely. I liked the way he explained to me what the issue was and his solution.
Customer service response - Thank you for your 5-star review, DeLissa! We're pleased to hear that our technician provided professional service and clear explanations.
Sears Home Services on April 24, 2025
