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174-176 Bank Crossing Sc Reviews
Read reviews from customers who used our services at 174-176 Bank Crossing Sc
Total reviews
343
Average Rating
4.5/5
The tech was very good and very prompt. He was also very kind and professional, as well as knowledgeable in performing his task. Also, the dispatch team was very friendly, helpful, assuring and professional. B.Edwards…
Bernard E,
Customer service response - Thank you for the 5-star review, Bernard! We're happy to hear that our tech and dispatch team provided prompt, kind, and professional service.
Sears Home Services on 1760059949658
Henry S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1759458676779
Chelsea was punctual, professional and on top of his game.
Charissa G,
Customer service response - Thank you for the 5-star review, Charissa! We're happy to hear that Chelsea was punctual, professional, and provided excellent service.
Sears Home Services on 1759370773397
James was very skilled and friendly. He diagnosed my squeaky dryer and then he adjusted the pulley and no more squeaks! I give James a 10 and I give Sears a 0. (So that averages to a 5). James was the only human I came in contact with. No possibility of calling anyone. Everything was online and by texting to AI!
Joanne K,
Customer service response - Thank you for the 5-star review, Joanne! We're happy to hear that James was skilled and friendly in fixing your dryer. We appreciate your feedback on our communication process and will work to improve it.
Sears Home Services on 1758845471622
KAREN J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758845902264
NEAL N,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758589616552
Jermaine from Sears repair instantly found the issue regarding my hvac system. He fixed the issue and my Air is working again. He was professional and it didn't take him very long. Thank you Sears repair.
Andie L,
Customer service response - Thank you for the 5-star review, Andrea! We're happy to hear that Jermaine quickly found and fixed the issue with your HVAC system and provided professional service.
Sears Home Services on 1758245854182
Mitchell K,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758162204155
Can not say enough about just how brilliant the service provided by Eli was. Called and made an appointment around 10AM -- and he was here within an hour. Quickly diagnosed what was wrong with our 5 year old Maytag washing machine and quoted the repair cost. Super nice guy as well. The only drawback was their AI based scheduling system is a little wonky -- but everything after that was exceptional. Then again, when you consider the competition, which took two days to answer my first call -- Sears Home Services can't be beat.
Mitch C,
Customer service response - Thank you for the 5-star review, Mitch! We're happy to hear that Eli provided brilliant service and quickly diagnosed your Maytag washing machine issue. We appreciate your feedback on our scheduling system and will work to improve it.
Sears Home Services on 1758159722614
The technician had excellent and interpersonal skills and provided wonderful, efficient (and on-time 😊) service. My dryer was repaired and I am thrilled!
E. M,
Customer service response - Thank you for the 5-star review, E. Moore! We're happy to hear that our technician provided excellent service and repaired your dryer efficiently and on time.
Sears Home Services on 1757983197585
