67 Fowler St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (53 reviews)

Randall B

August 09, 2024

Great work fast service

Source: Google

Customer service response - Thank you for acknowledging our fast service and quality work. We appreciate your feedback!

Sears Home Services on August 08, 2024

Cindie X

August 08, 2024
Source: Google

Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.

Sears Home Services on August 08, 2024

Kathy W

July 25, 2024

Our service technician Ben was amazing! We will request him if we ever have another issue. Only negative is the system of communications which seemed frustrating for the technicians as well. No way to call or ask questions to a live person in the scheduling app.

Source: Google

Customer service response - We're thrilled to hear about your positive experience with Ben and will aim to improve our communication system based on your feedback. Thank you for letting us know!

Sears Home Services on July 25, 2024

Elizabeth B

July 20, 2024

Terrific repairman!! Polite, on time, explained everything. Highly recommended!

Source: Google

Customer service response - Thank in for your kind words! We're thrilled to hear about your positive experience and appreciate your recommendation.

Sears Home Services on July 20, 2024

Vanessa M

July 19, 2024

Timothy was most professional and knowledgeable. I am very happy with the service he provided.

Source: Google

Customer service response - Thank you for your kind words and for acknowledging Timothy's professionalism and expertise. We are thrilled to hear you're happy with the service provided.

Sears Home Services on July 19, 2024

Mary M

July 15, 2024
Source: Google

Customer service response - A big thank you, Mary, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 15, 2024

Theresa C

July 12, 2024
Source: Google

Customer service response - A big thank you, Theresa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 12, 2024

joe K

July 08, 2024

Knowledgeable tech. But water flow is still very low. The GE refrigerator is a major lemon, and after so many service calls (3 so far by Assurant, as well as 1 prior, under GE warranty), it still doesn't work right. I want a replacement. I think we're definitely owed one--preferably a Whirlpool. I don't want another GE or anything else from the Haier family. Thank you.

Source: Google

Customer service response - We apologize for the continued issues with your GE refrigerator and appreciate you bringing this to our attention. Your feedback is valuable to us, and we will work to address your concern regarding a replacement.

Sears Home Services on July 08, 2024

Anna S

July 04, 2024

Timothy arrived on time, very professional and respectful. Explained everything. Fixed the washer issue, and had us “Spinning” again. Thank you Timothy for your prompt service!!

Source: Google

Customer service response - We're glad to hear Timothy provided such great service and got your washer up and running again! Thank you for choosing us and taking the time to leave a review.

Sears Home Services on July 04, 2024

Joe K

July 22, 2024

Yay! Problem is finally fixed!

Source: Google

Customer service response - I'm truly sorry for the ongoing issues and the frustration it has caused. We are committed to resolving this for you as quickly as possible; thank you for your patience.

Sears Home Services on June 27, 2024

Average Rating: 4.8/5 (53 reviews)

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